What's your single BEST method to WOW a customer?
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Be yourself and let the customer talk. I find that you need to let the customer talk about their experience first, you than can come back with solutions. Much better than expecting to sell something the customer does not even need.Â
Even if you do not get the sale right away, it will become because you came across as a problem solver and not a sales person.
1 Reply
Susie Whipple
from Tasteful Adventures-Private Wine Tasting
So true! Learning what your customer needs is critical to providing the best service/products for them.
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