Customer Satisfaction

To be truly successful, innovative business people must learn the art of Positively Outrageous Service -doing the unexpected unexpectedly and giving the customer more than he or she could hope for. When a customer has an unexpected positive service experience, they can’t help but say, WOW! And, this is the best part…they are compelled to talk about it. Here are some simple ways to WOW your customers: ☞  First, love what you do and your customer will feel your... (more)

Try text message marketing! Most All subscribers read your message and if the campaign/offer has value to your customers they will visit your store! Can also create loyalty programs with the right text message platform. Our provider also manages the whole program for businesses that don't have the time or skills needed to manage text message marketing properly. (more)

I'm a psychotherapist in private practice. I treat people who are caretakers for elderly individuals who have dementia. Expressive therapies, using extremely creative techniques, are very helpful for these caretakers, when they have to relate to the people that they care for. Different strategies are needed for different people, based on an experimental model. Music therapy is extremely helpful for people with dementia. Music and movement activates every part of the... (more)