Burning Diode was officially founded in April, 2005 as a partnership between William Rex and Matthew Boughton under the name Aptus Hosting. Mike Finch joined the partnership in 2012. Burning Diode has many years of experience with website design, graphics design, Content Management Systems, WordPress, Learning Content Management Systems, ATutor, web hosting, email hosting, system administration, network security, Linux servers, Windows servers and backend programming. The driving philosophy behind Burning Diode is customer service.
Our goal is to remain competitive by offering top notch services at low prices while still providing friendly US based customer service. We believe that our customers deserve service that simply can’t be found in overseas call centers which is why we pledge to never send our work outside of North America.
We currently have representatives in Southern Oregon and South Central Wisconsin. We will hopefully be adding local service in other markets soon. Anyone who is interested in representing Burning Diode is encouraged to contact our sales team.
Our Technology
Burning Diode uses reliable servers housed in strategically located data centers for optimum reliability and connectivity. Our servers are protected at the virtual level by professional network engineers using the latest tools and recommended practices and at the physical level by a top notch security team using the latest intrusion detection equipment and security cameras combined with key card electronic security.
UPS systems combined with redundant generators provide uninterrupted electrical power in the event utility power fails. This is another key factor in providing 24 hours a day, 365 days a year service to our customers.
We require our datacenters to maintain at least three different connections to three different data service providers utilizing separate physical paths leaving the premises. This prevents backhoe fade or even total failure of an entire ISP or phone company from severing our connection to the Internet.
To top it all off, we use enterprise grade servers that are built for reliability in a demanding datacenter environment. In case of a failure affecting one or more servers we have instant access to backup systems for minimal downtime.