Foreign owned company selling by the model of loss leaders. They give away some items for at cost or below in order to upsell you on super high inflated costs on other items. It is really a very dishonest way of doing business. My suggestion would be to partner with a good local printer who is US owned, that will provide you good, honest pricing and service on all items and if they cannot produce efficiently or is not in there wheelhouse, they will refere you to someone else for that specific item. It all about partnership! I have been in the industry for 33 years, sell retail & also predominately sell wholesale to the trade.