We help businesses communicate! Take advantage of the latest innovations with cloud-based VoIP phone systems, contact center, and Interactive Voice Response solutions for accessible, 24×7 services across multiple channels.
Since 1984, DiRAD Technologies has been providing innovative communications solutions. DiRAD began as a provider of Interactive Voice Response (IVR) systems, and in 2000 become a Genesys (then Interactive Intelligence) partner. With this partnership, DiRAD soon became a well-known call center solution provider for government agencies. The company deployed systems for large metropolitan agencies such as the New York Police Department, Atlanta Housing Authority, Minneapolis Bureau of the Treasury, the New York City Board of Elections and New York City Poison Control.
In 2014, DiRAD was acquired by long-time employees Maria Massa, John Michne and Rami Hachem. As a result of the acquisition, DiRAD was certified as a Women-Owned Business, and has since added certifications in a number of states, plus a nationally-recognized designation.
2015 Brought DiRAD into the Enterprise Hosted IP/PBX (VoIP) industry, when the company launched Nextphone, a soft-switch VoIP phone system platform that w
