What are you doing to help your customers think about booking travel in 2021?
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Most of my clients have moved their 2020 trips to 2021. Only a few have cancelled outright. I am still getting inquires for travel in late 2020, but clients are very cautious at this point. For those that are booking, we are going over cancellation penalties and insurance options in much more detail. I think it is too soon to push for short term bookings. I've been posting daily on social media, using mostly dream now,travel later ideas, as well as those highlighting the value of using a travel agent.