About Us
We inspire people to think on a deeper level.
Business is dynamic. Conditions change at a furious pace. Today’s answers are tomorrow’s questions. This creates an environment of constant turmoil for marketing managers, decision makers and business owners. Our solution is to identify the source of your specific marketing issues and strategize a long lasting, adaptable response.
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We build websites specific to your organizational goals. Every one is built mobile responsive and search engine friendly. Fully customized or built...
Perfect for anyone who's lacking time or web expertise. Our maintenance plans allow you to forget about the site, while we keep it secure and updat...
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"Brenda cares about her work, and creates true art in everything she does. She is nice, responsive..."
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"Brenda cares about her work, and creates true art in everything she does. She is nice, responsive and moves mountains to make her clients happy.
I go to Brenda for many of my projects and could not be happier with the experience, every single time. "
"Meghan truly cares about getting her clients where they want to be. She's knowledgeable and..."
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"Meghan truly cares about getting her clients where they want to be. She's knowledgeable and intelligent. If you're looking for help switching careers, there is no one better than Meghan."
Recent Activity
These sorts of issues come down to your priorities. If you go to 16personalities.com, it tells you a lot more about yourself.
If your main objective is to work with people you like, then poor customer service is unacceptable. If you just want a great final product, then you will tolerate poor...
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These sorts of issues come down to your priorities. If you go to 16personalities.com, it tells you a lot more about yourself.
If your main objective is to work with people you like, then poor customer service is unacceptable. If you just want a great final product, then you will tolerate poor people skills. Your decision needs to be in line with accomplishing your goal.
Personally, I want to work with people I like because I think that work should be fun, so I will always look for that first, then verify that they are good at what they do. Business is based on relationships and we tend to work with those we know, like and trust.
Awkwardness is discomfort. We should be building relationships with our clients and referral sources that are trust-based.
When you build a good relationship, you're willing to go out of your way to help one another. If you build those relationships, you'll never have to feel awkward about...
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Awkwardness is discomfort. We should be building relationships with our clients and referral sources that are trust-based.
When you build a good relationship, you're willing to go out of your way to help one another. If you build those relationships, you'll never have to feel awkward about asking for a referral, or any other request.
Especially when you believe in the product or service that you're asking to be referred.
1 Reply
The first question to ask is, does this review have merit?
If someone left a negative review, we need to be open to the possibility that it was warranted and that we fell short somehow as an employer or vendor. If that's the case, we need to become the business worthy of excellent reviews.
If...
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The first question to ask is, does this review have merit?
If someone left a negative review, we need to be open to the possibility that it was warranted and that we fell short somehow as an employer or vendor. If that's the case, we need to become the business worthy of excellent reviews.
If the review is unwarranted or unfair, always reply right away and see what you can do to make it right. If it's totally out of left field, most sites will allow you to flag the review as inappropriate.
When it comes to reviews, monitor them. Ask your happy clients and employees to leave reviews about doing business with you. A bad review isn't the end of the world, if people can see that it is the exception and not the norm. Implement a system of asking customers for a review after you've done business and you should be just fine in short order.
1 Reply
There's a lot of great advice on this thread already.
If I can add: Ask yourself everyday, how can I add more value?
Before anyone has even paid you, what can you do to make their lives better? How can you solve their problems? No matter the industry, the better we are at adding value, the...
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There's a lot of great advice on this thread already.
If I can add: Ask yourself everyday, how can I add more value?
Before anyone has even paid you, what can you do to make their lives better? How can you solve their problems? No matter the industry, the better we are at adding value, the more people want to do business with us.
We make ourselves worthy of others' time an money by providing extraordinary value.
Of course, it all starts with happy customers.
Reach out to your best customers and send them link to your listing with instructions on how to leave a review. If you need a template for that, reach out and I'll forward you what I sent to my customers. I went from 0 reviews to 10 5-star reviews...
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Of course, it all starts with happy customers.
Reach out to your best customers and send them link to your listing with instructions on how to leave a review. If you need a template for that, reach out and I'll forward you what I sent to my customers. I went from 0 reviews to 10 5-star reviews in a couple of weeks.
1 Reply
Start with this video from Simon Sinek. https://www.ted.com/talks/simon_sinek_how_great...
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Start with this video from Simon Sinek. https://www.ted.com/talks/simon_sinek_how_great...
Great marketing shouldn't really be disruptive. It should be as natural and intuitive as possible. If we're helping our customers solve problems, we aren't disrupting them, we're helping.
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Great marketing shouldn't really be disruptive. It should be as natural and intuitive as possible. If we're helping our customers solve problems, we aren't disrupting them, we're helping.
Heck yeah! Use Facebook.
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Heck yeah! Use Facebook.
I recommend utilizing the Google My Business Listing. It's free and let's you see insights into who is checking out your website, calling your number and getting directions to your location. Encourage your customers to leave reviews there for you.
Jay Conrad Levinson always recommended spending...
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I recommend utilizing the Google My Business Listing. It's free and let's you see insights into who is checking out your website, calling your number and getting directions to your location. Encourage your customers to leave reviews there for you.
Jay Conrad Levinson always recommended spending 7-10% of revenue on marketing, so it would be good to start working up to that.
After that, if Facebook is getting results for you, invest more into that.
Try a few different things. I'd reach out to those forums and depending on who posted what, offer to do interviews, give away a product sample, reach out to commenters directly to send them to a landing page where they can put in their email address.
You want repeat business, the best way to do...
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Try a few different things. I'd reach out to those forums and depending on who posted what, offer to do interviews, give away a product sample, reach out to commenters directly to send them to a landing page where they can put in their email address.
You want repeat business, the best way to do that is to grow your email subscription list. The second best way is to grow your social media presence. They work together to help one another, but you need to have a way to CAPTURE those people's information when you go to reach out to those forums.
