SpotOn, Healdsburg CA

Ray Gehring

SpotOn

Healdsburg, CA
Merchant Services Merchant Services Restaurant
Merchant Services Merchant Services Restaurant
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About Us

You work hard to make your business successful. SpotOn has a platform that helps you succeed by combining payment processing with customer engagement tools. Our Marketing, Review Management, Loyalty, Appointments, Website (build, host and maintain) and Gusto Payroll can help you manage and grow your business. SpotOn will save you money on credit card processing, and make you money by increasing retention and spend per visit. With SpotOn, you'll connect with your customers like never before. Check out these videos:

50 second Intro:
https://www.youtube.com/watch?v=SavXdnnYQYw

Two minute testimonial from The Brixton in SF:
https://www.youtube.com/watch?v=cizH2XLJkeE

90 second testimonial from the Uptown Grille in Detroit:
https://www.youtube.com/watch?v=CTN467eYNF8

How We Got Started

SpotOn began as a Digital Loyalty Platform. Merchants signed up to offer their customers a digital loyalty program that increased customer retention and spend per visit. We then added credit card processing, Marketing, Review Management, Appointments, Website (build, host and maintain, with or without an ecommerce option) and Gusto payroll. SpotOn offers the most modern credit card processing terminals, sleek mobile terminals and sophisticated Point of Sale systems for the retail, restaurant and professional services industries.

The products and services we offer

Merchant Services POS Restaurant Retail Professional Services Payment Processing Contactless Solutions Show all 7
Recommendations Given (8)
"My wife and I love this little Healdsburg gem. Everything is delicious, so I hesitate to name one..." Read more "My wife and I love this little Healdsburg gem. Everything is delicious, so I hesitate to name one thing but...the Handmade Gyoza and Curry Udon are amazing. And Tai is wonderful: friendly, interesting and always personable. Can’t wait to get our vaccinations and dine here in person when things open back up. "
"Bruce is a fantastic representative for SotOn and he really takes cares of his customers!"
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Recent Activity
What's your single BEST method to WOW a customer?
Ray from SpotOn Answered this on June 23, 2020
I pull out my mobile phone and dial our support number. It's our only number, the one you can Google, not some "special" backdoor number. The phone rings and I press #1 for English (we have English, Spanish and Vietnamese). Then I press #1 for Support. A human being answers. Ain't no robot. I... (more) I pull out my mobile phone and dial our support number. It's our only number, the one you can Google, not some "special" backdoor number. The phone rings and I press #1 for English (we have English, Spanish and Vietnamese). Then I press #1 for Support. A human being answers. Ain't no robot. I ask a techy-type question and the human being answers it directly and correctly, first time every time. I thank them and hang up. Then I ask the client to call THEIR merchant services provider. "Hah! Hah!" they laugh. They already know they'll be put on hold by a robot.

Team

Ray Gehring from SpotOn
Ray Gehring
Business Consultant