Jack Norris from Hojack Rail Services LLC

Jack Norris

Hojack Rail Services LLC

Hilton, NY
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Recent Activity
How do you manage negative reviews on the web?
Jack from Hojack Rail Services LLC Answered this on January 01, 2020
If valid, acknowledge as isolated incident, apologize, state corrective action, fix, communicate how it will never happen again and thank for bringing to attention.  If not valid, quickly acknowledge receipt of complaint, apologize for their experience as 99% of other comments were favorable and... (more) If valid, acknowledge as isolated incident, apologize, state corrective action, fix, communicate how it will never happen again and thank for bringing to attention.  If not valid, quickly acknowledge receipt of complaint, apologize for their experience as 99% of other comments were favorable and offer for them to visit again
Mentors/Coaches/IT Professionals/Teachers: If you could give advice to yourself 10 years ago, no matter how old, what would it be?
Jack from Hojack Rail Services LLC Answered this on December 17, 2019
Focus on organization and communication and have daily/weekly/monthly & annual goals. (more) Focus on organization and communication and have daily/weekly/monthly & annual goals.
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