Excel Body Works Inc

About Us

Excel Body Works, Inc. is a third generation family-owned and operated collision repair shop in Jacksonville, NC. Since opening over 60 years ago, we’ve treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

How We Got Started

Excel Glass & Radiator was established in 1958 by Bruce Herbert Rouse Sr. of Jacksonville. In 1962, the name was changed to Excel Body Works, Inc. After receiving an honorable discharge from the Marine Corps, Charles "Chuck" Kay Sr, started employment with Excel Body Works, Inc. and later, joined Mr. Rouse as partner in the business. Shortly after, Mr. Rouse left the company and Mr. Kay became sole owner. Kay's son, Charles Kay Jr. was raised around the automotive industry and learned the ropes at an early age. He was the only one of Kay's five children to show interest in the business. Charles started off doing little things, then moved up to the larger tasks such as pulling frames and driving wreckers. On May 28, 1997, Chuck passes away, leaving the business to his son Charles. The business remains in the Kay family, as a third generation shop, with Charles and his wife Brenda's three adult children, Whitney, Branden and John, actively working within the company.

The products and services we offer

Accident Recovery Automotive Paint Dent Repair Online Estimates Automotive Auto Body Shop Automotive Repair Towing Service Notary Public Notary Virtual Appointments Courtesy Vehicles After Hour Drop Off Free Estimates Truck Towing Show all 15

"If ever in need of repair/bodywork, Excel Body Works should be your choice. The family-owned and..." Read more "If ever in need of repair/bodywork, Excel Body Works should be your choice. The family-owned and operated business has been helping people get back on the road for many years and has always put their customers first. Quality work, Quality customer service! You don't survive in a small town the years this business has by cutting corners, doing poor work, and not taking care of the customer!!"

Highly Recommended

"Outstanding customer service"

Free Estimates

Free estimates are done Monday-Friday between the hours of 9 am-4 pm. Appointments are not necessary but recommended. We also offer virtual estima...

Auto Body/Collision Repair

Our skilled technicians can handle any size auto body repair job. Conquering the tasks of small bumper scratches to replacing front ends, pulling f...

Automotive Refinishing

Excel Body Works is equipped with two Garmat downdraft paint-booths and a color match center to spray the best quality Sherwin Williams Paint. We m...

Gallery

"Very great people to work with! Their offers great cars and great pricing."

Highly Recommended

"15 years ago, we built our new building and B&B Communications did the wiring for the entire new..." Read more "15 years ago, we built our new building and B&B Communications did the wiring for the entire new building. A few months ago, I switched from Time Warner Cable to Century Link and they came out here in awesome timing to help with those configurations. While they were here, I asked about updating our surveillance system. They gave me an estimate and I went ahead and made an appointment with them. Today, they came out to get everything done. Not only is the equipment great, but so is their customer service, and their technicians. I’m so excited to have our new system. Should I need anything else, they will continue to be my own phone call. They have given us nothing but the best service over the last 15 years and we appreciate everything. Thanks again guys!"

Recent Activity

Whitney from Excel Body Works Inc Answered this on November 20, 2021

During the holiday season, we do a Thanksgiving Turkey & Christmas Ham Giveaway. Due to food supply shortages and individual food preferences, we don't actually give away turkeys or hams. Instead, we draw two lucky winners each week for 8 weeks to receive a $25 gift card to one of our local... (more) During the holiday season, we do a Thanksgiving Turkey & Christmas Ham Giveaway. Due to food supply shortages and individual food preferences, we don't actually give away turkeys or hams. Instead, we draw two lucky winners each week for 8 weeks to receive a $25 gift card to one of our local grocery stores. It's a hit every year.

Whitney from Excel Body Works Inc Answered this on June 10, 2019

We use local locksmiths. They are always cheaper and faster than the dealers. (more) We use local locksmiths. They are always cheaper and faster than the dealers.

2 Replies

Whitney from Excel Body Works Inc Answered this on February 25, 2019

We are a collision repair shop and towing service. We use both Facebook and Instagram. We display before and after photos of our work, wrecker call photos, public events we are involved with, funny quotes or jokes and other stuff. The most important thing when it comes to social media is to not... (more) We are a collision repair shop and towing service. We use both Facebook and Instagram. We display before and after photos of our work, wrecker call photos, public events we are involved with, funny quotes or jokes and other stuff. The most important thing when it comes to social media is to not let it go forgotten. Keep the page updated and post regularly.

Whitney from Excel Body Works Inc Answered this on April 10, 2018

We budget a certain amount each year of cash donations and give until its depleted. We give to Museum of the Marine, Church's, Schools for Project Grad, Little Miss Comps, Golf Tournaments for a good cause, Wounded Warriors, Crime Stoppers, Reverse Raffles for a good cause, Lions Club, Rotary,... (more) We budget a certain amount each year of cash donations and give until its depleted. We give to Museum of the Marine, Church's, Schools for Project Grad, Little Miss Comps, Golf Tournaments for a good cause, Wounded Warriors, Crime Stoppers, Reverse Raffles for a good cause, Lions Club, Rotary, Shriner's, Kiwanis, Car Shows and more. We also buy a ton of food plates like bbq, chicken, and fish from fundraisers raising money for good causes. We don't always have a lot to give but we try to do what we can.

Whitney from Excel Body Works Inc Answered this on April 09, 2018

Contacts. Yes, contracts are good but getting contacts is just as important. You want to make an impression on someone so when they are in need of your services, products, etc. they are already know where to go. (more) Contacts. Yes, contracts are good but getting contacts is just as important. You want to make an impression on someone so when they are in need of your services, products, etc. they are already know where to go.

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