HLC Bookkeeping & Office Services, Jeannette PA

Kristina Rugh

HLC Bookkeeping & Office Services

About Us

HLC Bookkeeping & Office Services began as a partnership of twin sisters Krista and Kristina Rugh. After years of experience in the private, corporate, government and non-profit areas, Krista and Kristina determined that a cost effective business solution for administration was needed.

The greatest pain point of new and existing businesses is the administration of the business. People open their businesses because they love what they do...but sometimes the behind the scenes to keep what they love doing available to others falls apart due to time crunches and lack of experience in that skill set.

Hence...HLC was born...this is our skill set...this is our experience...and Bookkeeping and Business Consulting behind the scenes are what we LOVE to do! Let us help you succeed!

Some of the tools in our firm include but are not limited to:
*QuickBooks Bookkeeping
*QuickBooks Set-Up
*QuickBooks Clean-up
Payroll Services
Cash Flow Management
Budgeting
S.W.O.T. Analysis
Profit Performance
On-call Controller Services
On-call Remote Support
Training Seminars

*While we are QuickBooks ProAdvisors and can offer discounts on products, we do work in other bookkeeping software.

How We Got Started

Krista had a dream in 2005 to help businesses start, grow and succeed. She had determined Hospitality, Organization and Professionalism were keys to success for any business.

Some of the business owners she worked with were struggling with these questions:
How do I welcome new business and opportunity if I don't know if I can keep the doors open? How do I organize an office that can administrate effectively, do the bookkeeping and work effectively in my business? How do I stay professional in all my interactions when I feel like I am battling uphill all the time?

Because financials are the foundation of any business, Krista welcomed Kristina to the business in 2007 who had experience with QuickBooks because she said to Krista, "I can do the bookkeeping for them and/or teach them QuickBooks...it will give them the financials they need for you to analyze and you can help them grow..."

16 years later, we are still loving what we do and looking forward to helping you.

Products & Services
We can help you purchase the right QuickBooks product so please call us for advice and pricing BEFORE you purchase. I am sure we can save you time...
Bionic Bookkeeping by HLC Bookkeeping & Office Services by HLC Bookkeeping & Office Services
We help business owners stay organized by managing QuickBooks Online, weekly transactions, monthly reconciliations, and clear financial reports, wi...
Recommendations Given (34)
"Heidi is knowledgeable and kind. She teaches me something about banking every time we talk...her..." Read more "Heidi is knowledgeable and kind. She teaches me something about banking every time we talk...her experience is so very valuable."
"I have known Kevin for many years. He is knowledgeable, innovative and just plain fun to be..." Read more "I have known Kevin for many years. He is knowledgeable, innovative and just plain fun to be around. Wisdom and Wise Cracks all at once! I highly recommend getting to know Kevin and how he can help your financial future!"
Recent Activity

Kristina from HLC Bookkeeping & Office Services Answered this on October 30, 2024
Sunday off is our goal.  We achieve it 90% of the time. (more) Sunday off is our goal.  We achieve it 90% of the time.

Kristina from HLC Bookkeeping & Office Services Answered this on October 17, 2021
I outsource the things in my business and personal life that I don't have the skillset or time to do.  These include IT for business and handyman/lawn services for personal.  I do require a W-9 form and proof of insurance so I know they are legit.  Business to Business referrals helped me grow my... (more) I outsource the things in my business and personal life that I don't have the skillset or time to do.  These include IT for business and handyman/lawn services for personal.  I do require a W-9 form and proof of insurance so I know they are legit.  Business to Business referrals helped me grow my business and I try to reciprocate!

Kristina from HLC Bookkeeping & Office Services Answered this on March 12, 2021
Great article.  Working with your local bank is key!  Each bank has different ways to apply and you DO NEED GOOD FINANCIALS and up to date PAYROLL INFO to apply! (more) Great article.  Working with your local bank is key!  Each bank has different ways to apply and you DO NEED GOOD FINANCIALS and up to date PAYROLL INFO to apply!
4 Replies

Kristina from HLC Bookkeeping & Office Services Answered this on June 08, 2018
You must have an established, communicated and progressive credit policy.  It doesn't have to be fancy but you want your clients to know up front you expect payment for services rendered...period.  Contract with stated terms, reminder mail, reminder call, certified letter, magistrate.  No games. ... (more) You must have an established, communicated and progressive credit policy.  It doesn't have to be fancy but you want your clients to know up front you expect payment for services rendered...period.  Contract with stated terms, reminder mail, reminder call, certified letter, magistrate.  No games.  People need to know up front what will happen if they decide not to pay.  In 13 years, we've never had to go to the magistrate but we will if necessary.

Kristina from HLC Bookkeeping & Office Services Answered this on June 08, 2018
To charge what we are worth... (more) To charge what we are worth...

Kristina from HLC Bookkeeping & Office Services Answered this on February 28, 2018
We offer QuickBooks bookkeeping set up Service and/or on-going services on or off site as well as payroll, remote technical support on all QuickBooks products and services; QuickBooks training classes per individual and in class. We also do business consulting for small businesses. (more) We offer QuickBooks bookkeeping set up Service and/or on-going services on or off site as well as payroll, remote technical support on all QuickBooks products and services; QuickBooks training classes per individual and in class. We also do business consulting for small businesses.

Kristina from HLC Bookkeeping & Office Services Answered this on February 23, 2018
Some hesitancy for clients/customers sharing with others about you, may be they just don't know how to articulate what it is you actually do for them since there is no 'wow' moment as you said in your question. As a bookkeeper, getting my clients excited about bookkeeping isn't that easy either.... (more) Some hesitancy for clients/customers sharing with others about you, may be they just don't know how to articulate what it is you actually do for them since there is no 'wow' moment as you said in your question. As a bookkeeper, getting my clients excited about bookkeeping isn't that easy either. However, I usually follow up with a postcard/email/phone call/visit that will tell them what their benefit is so it's easier for them to share about me. Something like, 'We are so happy we set up your new chart of accounts to track exactly where your money is coming in and going out...this is such an exciting time for you and your business." Another one, I have used with good results is, "Thanks for letting us recommend the perfect QuickBooks product for you. Remember, QuickBooks can grow with you and we can too! We have been in business 14 years and have a great referral resource from our clients. Good Luck!

Kristina from HLC Bookkeeping & Office Services Answered this on August 05, 2017
Cleanliness, friendliness and attentiveness. Food and fantastic service should go hand in hand. (more) Cleanliness, friendliness and attentiveness. Food and fantastic service should go hand in hand.

Kristina from HLC Bookkeeping & Office Services Answered this on August 05, 2017
Jonna, Nice to meet you. I know for our branding, we want consistent color scheme in all advertising-business cards, website, pamphlets, whatever we have. Consistent and Clarity in verbage is important as well. (more) Jonna, Nice to meet you. I know for our branding, we want consistent color scheme in all advertising-business cards, website, pamphlets, whatever we have. Consistent and Clarity in verbage is important as well.