Telling my story offers very quickly how we differ from any other consultant, and thanks for the question.  As critical background, I come from 17+ years experience in the Credit Card Processing world.  Any business owner out there, especially bricks and mortar, knows that they could have 40+ reps calling them in any six month period all offering better rates than the next guy.  As soon as merchants hear "card processing", they tense up and feel nauseous because this industry has truly become one of questionable ethics with dozens of players in the country.  Merchant statements are designed to be unreadable/ incomprehensible plus many processors add fees mid-contract, out of the blue.  With all the different offers coming in, businesses are exasperated and don't know who to trust and this is where we come in.  If you were about to buy a Lexus, wouldn't you want a former Lexus salesman negotiating on your behalf?..

I saw the ethics of my employer changing and I decided to go out on my own to focus on Merchant Advocacy; we now help businesses to understand if they have competitive rates and if not, we help re-negotiate fees with their current processor, or find them even better rates elsewhere if needed.  We are compensated through savings so there is no money out of pocket.  After a meeting with us, there will be one of two outcomes, period: 1/ you will be advised that you have great rates (Peace of Mind) and you will be offered tips on how to keep them and this does not cost anything! or 2/ We see that your rates are high and we work to save you money.  Truly a win-win scenario by simply booking an appointment with True North. We also can assist with a variety of industry education topics, be it PCI, Code of Conduct or POS decisions; in True North, you find a trusted partner with the expertise necessary to negotiate every last basis point of savings for you.