About Us
We work with Companies and Organizations that want to provide "Guest Astonishment!," for their Guests. This is sometimes called Customer Service, however, it today's competitive marketplace, you really need to treat everyone as an invited Guest, both Internally and Externally.
The way you treat your Team Members will determine how they treat the Guest.
We also work with Executive Teams that want to bring out the best in their Team Members. Zoom Meetings work very well and are interactive.
How We Got Started
As a trainer, Zig Ziglar encouraged me to work on my own, rather than for one company. For the past 34 years, I have been doing that, as a Certified Speaking Professional, Member of the Speakers Hall of Fame, Legend of the Speaking Professional and past President of the National Speakers Association.
The products and services we offer
Recommendations Received (10)
"Motivational speaker. He brings experience and preparation to your event. His presentations..."
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"Motivational speaker. He brings experience and preparation to your event. His presentations have long lasting benefits. He is more than "What you see is what you get." He leaves a positive transformative memory so he is more than what you see. A talented man and speaker who is morally and spiritually centered. He is terrific!!"
"Dave is skilled, knowledgeable, professional, and above al...very personable. "
Products & Services
When you need to count on expertise, we're here to help. Dave Gorden & Associates offers free consultation calls to clients in and around Knoxville...
Entrepreneurship doesn't have to be isolating. Mastermind groups are a great way for business owners to find support and accountability. Dave Gorde...
Recommendations Given (33)
"They have what you need at the right price. They will even tuck you in!"
"Dr. Harrison is simply the best of the best. He truly cares for and about his patients. "
Recent Activity
Always exceed expectations. Customer service is not enough, we need to provide “Guest Astonishment,” like Costco.
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Always exceed expectations. Customer service is not enough, we need to provide “Guest Astonishment,” like Costco.
This is an excellent question. Some businesses are thriving because of this crisis and others are really suffering. As a Professional Speaker, I have had one meeting cancel and several have been postponed. We are rapidly reinventing how we do business. Instead of going to a meeting to speak,...
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This is an excellent question. Some businesses are thriving because of this crisis and others are really suffering. As a Professional Speaker, I have had one meeting cancel and several have been postponed. We are rapidly reinventing how we do business. Instead of going to a meeting to speak, we are using Zoom and other technology to hold meetings with C-Suite teams. We have a few instruments that can be done on-line that help people understand their management style and how they can use their strengths to lead others. They also show how they might communicate better with others. After they take the instrument, we both see the results and then we meet, via the internet to help them understand how they are able to be more effective as a leader. Then, if they are interested, we can use the instrument to help them build stronger Teams in their business by having a better mix of talent working together. Thank you for asking Sharon. Now, what are you doing to continue to grow?
We get a 50% deposit up front and then the other 50% the day of the engagement.
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We get a 50% deposit up front and then the other 50% the day of the engagement.
Repeat and referral business is the best source for me. We also use snail mail some, since these days, very few people are doing that. We market with a rifle, not a shotgun. That is, we qualify our prospects, so they are more than "suspects."
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Repeat and referral business is the best source for me. We also use snail mail some, since these days, very few people are doing that. We market with a rifle, not a shotgun. That is, we qualify our prospects, so they are more than "suspects."
We sometimes pay a referral fee, or we exchange referrals.
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We sometimes pay a referral fee, or we exchange referrals.
We always send them a handwritten not and sometimes a gift.
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We always send them a handwritten not and sometimes a gift.
I believe that it's a cost of doing business and should not be passed on.
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I believe that it's a cost of doing business and should not be passed on.
Linkedin, Twitter, Yelp, Google & facebook
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Linkedin, Twitter, Yelp, Google & facebook
It must be a Win/Win situation. If you are not the one that is able to best SERVE, you should recommend the person or company that is!
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It must be a Win/Win situation. If you are not the one that is able to best SERVE, you should recommend the person or company that is!
