When you walk into our store, walk in with confidence. We spend countless hours each year reviewing and training on the unique, technical and detailed aspects of appliances. We take time to listen, so we can guide you to the products that meet your specific needs and budget.
Our team members have an average of over 10 years of appliance sales experience. We've already made and learned from our mistakes.
Our team members specialize in appliances alone. There's no other category clutter with us.
Our team members receive ongoing factory training. We limit our brands so we can focus our knowledge.
Our team members support all local kitchen designers and contractors with telephone, personal and onsite support as needed. We share what we know with the people who create your new kitchen.
Our team members get feedback from our own repair department. If a brand or model becomes problematic for repairs, we quit selling it.
With every sale, we offer professional delivery and installation by Friedman's qualified and highly experienced team. No outsourcing or sub-contractors involved, Friedman's uniformed employees carefully deliver and install every appliance. We can even provide proper disposal of your old appliances.
We deliver to all areas of Knoxville, Farragut and counties adjacent to Knox; you don't have to live in Knox County to benefit from our services.
Our team is factory certified for even the most technical installation. Nobody wants a kitchen where the appliances can't be installed as promised.
Our installers have an average of 8 years experience in installation and we never use "temp services." Low turnover translates into competence.
Our installers can modify cabinets when required, so when you replace only a wall oven, we can help you avoid replacing the cabinets too.
We demonstrate our commitment to appliances by servicing what we sell. Our service staff is available Monday through Friday and all repairs are handled by Friedman's factory-trained and certified service team. If you have an issue with an appliance, we offer technical support by phone or at your home on every brand we represent.
Our team resolves more than 75 percent of repairs on the first visit, so you can spend more time doing what you want and less time waiting on us.
Some repairs can be accomplished with just a phone call. Newer appliances sometimes have errors that you can reset yourself, which can save you money.
Our technicians train over 40 hours per year to stay ahead of technology and appliance upgrades; they know what they're doing.
Expect our technicians to be clean, courteous, identifiable and driving a well-marked van, so you can be confident about who's entering your house.
