Vernon Donald
TPX communications formally TelePacific Communications
TelePacific Communications provides comprehensive connectivity, cloud and continuity solutions to 75,000 locations for customers ranging from small businesses to enterprises with hundreds of sites. Headquartered in Los Angeles, the Company serves companies and organizations anchored in California, Nevada and Texas. Its multiple award-winning network and communications solutions and focus on customer service have powered 51 consecutive quarters of growth. TelePacific's broad portfolio of customer solutions enables anywhere-to-anywhere communications, at any speed, helps businesses run more efficiently, improves collaboration and ensures against business interruptions.
TelePacific has a rich history of service excellence. President and CEO Dick Jalkut is renowned for maintaining the simple philosophy that the customer always comes first, a doctrine he has fostered over his 40-year telecom career beginning at the former NYNEX Telephone Companies, now Verizon. Mr. Jalkut’s doctrine is manifest in the consistently high customer care marks and metrics the company achieves in third-party surveys focusing on all touch points with customers including service installation, billing, repairs and customer interaction.