About Us

We provide "Service that Satisfies" before, during and after the sale. We offer 31 convenient locations including plumbing product showrooms in OH, MI & PA

Products & Services
can help customers with color choices in decorating with their color schemes, can design bathrooms
Recommendations Given (9)
"GOOD PRODUCT"
"good prouct"
Recent Activity

Mary from Robertson Heating Supply Co Answered this on December 17, 2018
All of them. I get to work with them one on one and learn so many different things from each one ranging from lifestyle, experiences and I get to help them pick out what best suites their needs for their new home or remodeling projects and then along the way I get to develop friendships with... (more) All of them. I get to work with them one on one and learn so many different things from each one ranging from lifestyle, experiences and I get to help them pick out what best suites their needs for their new home or remodeling projects and then along the way I get to develop friendships with those customers.

Mary from Robertson Heating Supply Co Answered this on October 26, 2018
the Anderson's store. it was such a cool store to buy everything from wine to tubs and faucets, automotive and they were knowledgeable (more) the Anderson's store. it was such a cool store to buy everything from wine to tubs and faucets, automotive and they were knowledgeable

Mary from Robertson Heating Supply Co Answered this on September 19, 2018
you can look forward to developing relationships with your customers which in turn will send you business. I have developed that niche in my area dealing with contractors and homeowners by making them comfortable and going the extra mile to make things easier for them to make decisions. It's a... (more) you can look forward to developing relationships with your customers which in turn will send you business. I have developed that niche in my area dealing with contractors and homeowners by making them comfortable and going the extra mile to make things easier for them to make decisions. It's a good feeling when your customers tell you that they trust your judgement and opinions in their selections. The pitfall is that it takes time.

Mary from Robertson Heating Supply Co Answered this on August 28, 2018
we as a company offer our customers an on-line service where they can order, look at their accounts and pay on line also. (more) we as a company offer our customers an on-line service where they can order, look at their accounts and pay on line also.

Mary from Robertson Heating Supply Co Answered this on June 08, 2018
I don't like to be high pressured myself when I am looking to buy so I tell my customer to pick several different options of what they want and if they are spending the money and can afford their first option they shouldn't settle for second or third because they are going to be mad about it... (more) I don't like to be high pressured myself when I am looking to buy so I tell my customer to pick several different options of what they want and if they are spending the money and can afford their first option they shouldn't settle for second or third because they are going to be mad about it later and replace, so they aren't saving any money. They have to look at their choices on a daily basis. you know the saying "happy wife happy life."

Mary from Robertson Heating Supply Co Answered this on April 06, 2018
Is it a place you would want to live in, could you be happier there, consider the stress levels, and sometimes it's not always about money. working at a job you love doing is important.  not many people can say they love their job. A company should appreciate that loyalty (more) Is it a place you would want to live in, could you be happier there, consider the stress levels, and sometimes it's not always about money. working at a job you love doing is important.  not many people can say they love their job. A company should appreciate that loyalty

Mary from Robertson Heating Supply Co Answered this on February 26, 2018
I am not familiar with this (more) I am not familiar with this

Mary from Robertson Heating Supply Co Answered this on February 19, 2018
As an employee, when I first started out, there was nothing in this area for the building or plumbing trades to go to as far as a showroom and someone to help their customers. I learned this trade 32 years ago by hands on and learning all I could about products. When contractors got to feel more... (more) As an employee, when I first started out, there was nothing in this area for the building or plumbing trades to go to as far as a showroom and someone to help their customers. I learned this trade 32 years ago by hands on and learning all I could about products. When contractors got to feel more comfortable with me and my knowledge, that is when it happened. I like to think I have created a niche is this area for that knowledge and the trust that people have put in me over the years as a female.

Mary from Robertson Heating Supply Co Answered this on February 14, 2018
I find in the plumbing industry that if they don't furnish the material even though they have a shop, it makes the homeowner responsible for anything that goes wrong including their installation and they don't have to use their money or warrant the material. Having a shop gets their name out there (more) I find in the plumbing industry that if they don't furnish the material even though they have a shop, it makes the homeowner responsible for anything that goes wrong including their installation and they don't have to use their money or warrant the material. Having a shop gets their name out there

Mary from Robertson Heating Supply Co Answered this on February 09, 2018
I am in a little different situation due to the fact that customers are referred to me through contractors, plumbers, or previous customers. However, I have been in the situation where things didn't go down as smoothly as it should, so you have to make the decision to eat crow to keep your... (more) I am in a little different situation due to the fact that customers are referred to me through contractors, plumbers, or previous customers. However, I have been in the situation where things didn't go down as smoothly as it should, so you have to make the decision to eat crow to keep your customer happy or take the risk of hearing the negatives about you and your business down the road. I am not sure that business owners realize how many people that are out there slamming the in a good way or bad because of things that didn't go right. If you are wrong pick up the phone and make it right.