As a company, which is more important, the company's profitability or the best welfare of the customer?

Answered by:

Shannon Reames

Highly recommended
R&R Auto Glass Specialist, LLC
4 Questions answered
Answered on February 26th, 2020

The welfare of our customers is ALWAYS our number one priority. The quality of our work could literally make the difference in the outcome of an accident and impact the safety of every person in or operating any type of vehicle or equipment on a daily basis. We NEVER cut corners to profit more. If there is a job, that, for some odd reason, we don’t feel comfortable doing or are not equipped to do, we explain why to the customer and take the time to get them in contact with the right people and help them set up an appointment. We are not just out to make a profit. We are providing a service and doing it the way we would want it done for our family and friends. Highest quality work, most affordable/ lowest price, honest, and warranty all our work.


Feb 27th, 2020
Truly a Great Answer Shannon, some things in life, can never ever be forfeited just to achieve a better profit, such as one's own honesty & integrity or the safety and well being of another family member and you will notice that I did not say friend or customer! We are all created in the image of OUR Loving Creator and given but One Simply Commandment, to Love One Another! We are All Family and if we all would simply treat one another as such, what a wonderful world it would be. Two Fantastic Things Occur with treating Others as Truly Family. You will never ever meet a Stranger & More Importantly You will never ever make Anyone, ever feel like one! God Bless!
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