American Business Telephone and Technologies, LLC

About Us

* TELECOM EXPERTS IN VOICE-OVER-IP (VoIP) AND LEGACY PHONE SYSTEMS

- Over 20+ years of experience in the telecommunication industry
- Highly skilled technicians in phone system design, programming and cabling
- Experts in the area of VOIP and Hosted technologies
- Competitive prices, superior quality products and services
- Responsive to the unique requirements of our valued customers
- Customized phone system packages to meet your financial position
- Offer new and reconditioned systems
- Accept BBU Barter
- Woman-owned

* FANTASTIC SAVINGS IN INTERNET PHONE SERVICE

- Up to 50% on phone bill savings with special Internet voice service plans
- Experienced service agents to make the conversion process as seamless as possible

* ONE OF A KIND TELEPHONE REFURBISHING AND REPAIR PROGRAM IN THE INDUSTRY

- Save up to 70% from the cost of purchasing new
- Highly trained technicians in the repair and refurbishing of telephones
- Able to process large quantities
- State of the art testing stations for new and legacy telephone models
- Large commercial paint booth to restore telecom equipment to like new condition
- Quick turn-around time

* COMMERCIAL PAINT FACILITY

- Painters trained in plastic and metal restoration to ensure quality results
- Computerized color matching to allow a unique look and appearance
- Competitive pricing
- Can accommodate large projects
- Residential and Commercial

Visit our YouTube channel at https://www.youtube.com/user/ABTelephone for more details related to paint refinishing.

* OFFICE TECHNOLOGY EXPERTS

- WIFI hot spot (access points) installation to improve office mobile device usage
- Paging System Installation, Maintenance and Service
- Camera system installation, Service
- 911 and Cost Accounting Software
- Cabling

"Solid customer service."

"Great Company, wonderful, knowledgeable people."

Sales of VoIP and Digital Phone Systems

Sell and Install IPitomy, Avaya Partner, Avaya IP Office premise-based systems. Cloud-based (Hosted) system options available, Free on site survey...

Service VoIP & Digital Phone Systems

Adds/Moves/Changes, System programming changes, Cabling work. Support older legacy Lucent Avaya systems, as well as, IP Office, Nortel, and Ipitom...

Repair and Refurbish Telephones

Repair, refurbish and paint refinish telephones. Refurbishing includes cleaning phone, providing a painted handset, supplying a new handset cord a...

Gallery

"Great Guy. Has always been there for us when we had computer needs. "

"Works hard to make sure your options are the best for you. Good person to work with."

Recent Activity

Nancy from American Business Telephone and Technologies, LLC Answered this on May 26, 2020

We are not a retail store, so my first priority is my employees. We provided all of our employees with face masks, have a hand sanitizer at each entry way with a sign to use it before entering, signs posted related Covid office guidelines, desks relocated to allow 6ft social distancing and much... (more) We are not a retail store, so my first priority is my employees. We provided all of our employees with face masks, have a hand sanitizer at each entry way with a sign to use it before entering, signs posted related Covid office guidelines, desks relocated to allow 6ft social distancing and much more. Our office is sanitized daily. Each office area has wipes available for phone, key board and mouse. So far, our employees feel that we are looking out for them and that's what counts. No non-essential persons are allowed in the building. Our technicians all wear masks and gloves onsite and work with as few persons around as possible. We are trying our best to keep everyone safe.

Nancy from American Business Telephone and Technologies, LLC Answered this on May 08, 2020

Good news.. just received my PPP and so next week all employees will be back. I am hoping this will help, so any incoming money can be used for other things. I've been waiting 7 weeks. At this point, I haven't thought much about after the 2.5 months, but I am hoping business will be better by... (more) Good news.. just received my PPP and so next week all employees will be back. I am hoping this will help, so any incoming money can be used for other things. I've been waiting 7 weeks. At this point, I haven't thought much about after the 2.5 months, but I am hoping business will be better by then. Keeping hopeful and positive.

1 Reply

Nancy from American Business Telephone and Technologies, LLC Answered this on August 12, 2019

I paid for Yelp for a few months and didn't find it worth while for a company like mine. Perhaps for restaurants and other types of businesses that are not just Business To Business but also cater to the residential community would best gain from it. Generally speaking, I don't use it much... (more) I paid for Yelp for a few months and didn't find it worth while for a company like mine. Perhaps for restaurants and other types of businesses that are not just Business To Business but also cater to the residential community would best gain from it. Generally speaking, I don't use it much myself accept if I'm away on vacation and need to find a restaurant close by. It isn't something I encourage businesses to use.

Nancy from American Business Telephone and Technologies, LLC Answered this on May 18, 2018

I find that our greatest resource is our current clients. Satisfied clients refer us to others and that's how we build our customer base. (more) I find that our greatest resource is our current clients. Satisfied clients refer us to others and that's how we build our customer base.

Nancy from American Business Telephone and Technologies, LLC Answered this on February 12, 2018

Usually service providers allow 15 to 17 characters and generally it can be what you want it to be unless another business is already using it. Most of the time, businesses pick up the phone no matter what appears on caller id, because they want to make sure someone always answers all incoming... (more) Usually service providers allow 15 to 17 characters and generally it can be what you want it to be unless another business is already using it. Most of the time, businesses pick up the phone no matter what appears on caller id, because they want to make sure someone always answers all incoming calls. Also remember, the person who answers usually isn't the person you really want to talk to, so it's up to the marketing person to connect to the right person. But, if you are concerned about what appears on caller id and think it may effect your marketing efforts, I would stay away from the word insurance. I like the idea of the city or even a phone number or owner's name would be good.

Nancy from American Business Telephone and Technologies, LLC Answered this on October 16, 2017

This is a good question because there are a lot of good systems. We install and service Avaya phone systems and have done so for years. I have found them to be very hardy with little maintenance. The IP Office system is very versatile and allows digital and VOIP SIP lines, so you can... (more) This is a good question because there are a lot of good systems. We install and service Avaya phone systems and have done so for years. I have found them to be very hardy with little maintenance. The IP Office system is very versatile and allows digital and VOIP SIP lines, so you can transition to internet phone lines at your convenience. If your business is small or even a startup, going refurbished may save you some money until you are ready for something better, but again, that also depends on your business needs and requirements.

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Nancy Sardi Ferguson