About Us
We believe that good paying owners in community associations should not be burdened with the costs involved with the collections from their non-paying neighbors. We feel that community associations should not increase maintenance fees or reduce services due to non-paying or late paying members of the association. Its not right and not fair.
Axela Technologies is an innovative collections agency that has a new and advanced approach to collections for Community Associations.
We are a licensed collections agency focused solely on the recovery of delinquent maintenance fees for Condominiums and Homeowner associations. Our new and highly evolved program to collect delinquent assessments and encourages chronic late payers to pay on time. We apply cutting edge technology and analytics to maximize recovery and are integration partners with most community association software packages.
As a merit based company all our fees and costs are deferred and are at NO RISK to the community association.Our program provides an alternative to community association attorneys.
How We Got Started
The principal of our company has sat on many boards of directors and came to realize that delinquencies in maintenance fees are not managed well. Community Association attorneys are not collection attorneys and using them does not generally serve the Condo or HOA well. There was a need for an alternative solution and that is the genesis of Axela Technologies. We are how the future collects.
The products and services we offer
Recommendations Received (88)
"Mitch is wonderful to work with and really knows his business."
"Axela Technologies provides a nice alternative to traditional community association collection..."
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"Axela Technologies provides a nice alternative to traditional community association collection efforts."
Products & Services
We believe that good paying owners in community associations should not be burdened with the costs involved with the collections from their non-pay...
Axela Technology simplifies Condo and HOA collections through advanced technology. We eliminate unnecessary legal costs to your condo or HOA, and p...
Axela Technology simplifies Condo and HOA collections through advanced technology. We eliminate unnecessary legal costs to your condo or HOA. Every...
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Recommendations Given (231)
"PMI Cross Timbers led by Craig Smith an enterprise-level company with all the latest cutting-edge..."
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"PMI Cross Timbers led by Craig Smith an enterprise-level company with all the latest cutting-edge technology but they maintain a very grounded approach to community association management. Easy to work with, responsive, and trustworthy. If you have the opportunity to utilize them...Do it."
"PMI First State is an outstanding community association management firm. They utilize the latest..."
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"PMI First State is an outstanding community association management firm. They utilize the latest technology, bring with them experience, have a tremendous culture of operational excellence and will get the job done with value and care. Highly recommended. "
Recent Activity
I want my employees feeling safe and that makes them effective. To ask whether "it is better to be loved or feared" this is a machiavellian question that is not relevant.
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I want my employees feeling safe and that makes them effective. To ask whether "it is better to be loved or feared" this is a machiavellian question that is not relevant.
Team Axela took was given the honor to pack food drums For The Kids in Haiti and Honduras. Give until it feels good.
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Team Axela took was given the honor to pack food drums For The Kids in Haiti and Honduras. Give until it feels good.
We are a collection agency for Condo and HOA assessments. The hit to the economy has forced people to allocate their limited cash resources. We work with them so that they pay and the association does not foreclose on them. We maintain cash flow and work with families not to lose their homes.
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We are a collection agency for Condo and HOA assessments. The hit to the economy has forced people to allocate their limited cash resources. We work with them so that they pay and the association does not foreclose on them. We maintain cash flow and work with families not to lose their homes.
1 Reply
Rent Is Not the Same as HOA Assessments
For most people a price is paid every month to maintain shelter whether it is a house or an apartment. Some people pay rent for a residence and some people live in community associations (condos or HOAs). You either pay a landlord rent, or the costs for...
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Rent Is Not the Same as HOA Assessments
For most people a price is paid every month to maintain shelter whether it is a house or an apartment. Some people pay rent for a residence and some people live in community associations (condos or HOAs). You either pay a landlord rent, or the costs for buying a property (mortgage, maintenance fees, taxes, and insurance). The question today is how is this money applied and how important it is to pay for your housing.
Not paying rent is hurtful to landlords who have invested in the purchase of a property and maintain it so that they can rent out units. Included in the rent that you pay is a return on investment which the landlord investor most certainly deserves. The landlord takes a risk, works hard, and in most cases is willing to gain a small percentage every month for this investment. Rent SHOULD be paid.
Community associations are a different story. Condos and HOAs did not sell you this property but rather the apartment or house was purchased from a developer or a previous owner. Now these previous owners are gone and it is your responsibility to pay your share to keep the community in good shape. The association itself is a not for profit entity that has no cushion for delinquencies. HOA delinquencies and Condo Delinquencies put the entire property at risk. Unless a community association collects every dollar that it has budgeted there will be a shortfall and somebody will not get paid. That somebody could be the janitorial staff, security, landscape, water, electricity or any expense that is due as a result of maintaining the community. Depending on who is in charge of facility maintenance it could even be a life safety issue that is being postponed and that is a dangerous situation. Maintenance fees MUST be paid.
Not paying your maintenance fees is putting your community and yourself in harm’s way. It will decrease the value of your property and may cause small problems to evolve into bigger ones. In a rental a landlord will do what is necessary to protect their investment, in a condo or HOA every owner needs to do the same. These are hard times and maybe even get harder so we all need to tighten our buckles, hunker down, and pay our community association maintenance fees. You now need to prioritize your personal accounts payable and your association dues should be on top of that pile.
If you do not pay your association fees and become a delinquent member of your association then the community needs to act. If you do not act to address HOA delinquencies and condo delinquencies services will be reduced, fees may go up for the good paying owners, and of course you may get hit with a special assessment. It is no secret that these are hard times but your board of directors has a fiduciary duty to the association and cannot afford to make allowances that they cannot pay for. Principal collected by way of assessments cannot be waived by the board of directors unless they convene a new budget meeting and formulate a budget that contemplates the percentage of delinquencies that are anticipated to appear. Only then is it reasonable to reduce maintenance fees. The only problem is that community associations already run on very lean budgets and there is not much that can be cut.
What can be done is collect from delinquent owners what is owed. The object of community association collections should NOT be the abuse of foreclosure powers but a way to gently and respectfully engage owners to explain to them the significance of what their fees pay for. If your management company cannot convey the concept to the owners perhaps a specialized collections firm can. Sending your neighbors directly to an attorney to foreclose on their unit is a very harsh and drastic course of action. Working with them to understand the nature of their obligation and how fees paid benefit themselves and their neighbors is the way to go. Find a merit based collection solution that specializes in community association collections and let them work out your cash flow problems. Time is of the essence and your community cannot afford to be neglected.
Every person must find a teacher. Maybe even giants like Jeff Bezos and Elon Musk. Find a mentor who has been in your industry for a long time and schedule face time with them. Older people who either have retired or cut back on their work schedule love to be asked their advice. Not everything...
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Every person must find a teacher. Maybe even giants like Jeff Bezos and Elon Musk. Find a mentor who has been in your industry for a long time and schedule face time with them. Older people who either have retired or cut back on their work schedule love to be asked their advice. Not everything can be found in Google. Find that person and have a value exchange with them on a regular basis.
Axela-Technologies collects delinquent maintenance fees from delinquent owners so that good paying owners are not required to pay more than what they should. We reduce the need for condo and HOA fee increases and special assessments. I love doing this because we are making things right for condo...
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Axela-Technologies collects delinquent maintenance fees from delinquent owners so that good paying owners are not required to pay more than what they should. We reduce the need for condo and HOA fee increases and special assessments. I love doing this because we are making things right for condo and HOA owners. Everyday when we experience success means that another community is functioning better. This feeling I get for a job well done is what I love about my work
Placing a lien on a unit does not get the association their money. Sending it to an attorney is the last resort because even if you prevail in a association foreclosure all you get is the title not the money. The goal here is to get the delinquent owner to pay and you need to engage a collections...
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Placing a lien on a unit does not get the association their money. Sending it to an attorney is the last resort because even if you prevail in a association foreclosure all you get is the title not the money. The goal here is to get the delinquent owner to pay and you need to engage a collections process NOT a legal process. The best thing to do is to hire a collection agency that will do a skip trace, send demand letters, make outbound calls, report the owner to their mortgage company, and report them to credit bureaus. Find a collection company will work on a contingency basis where all fees and costs are passed through to the delinquent owner for this work. Any good collection company working for a condo or HOA will eventually cause a lien to be placed on the property but the best solution is finding the owner and working with them to get their fees paid.
www.axela-tech.com
Without sales and marketing there is no business. However, there is a new thinking in business these days. Instead of segregating marketing and sales the trend is to merge them into what is called a "Revenue Team." More coordination between the marketing departments is needed and the best way is...
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Without sales and marketing there is no business. However, there is a new thinking in business these days. Instead of segregating marketing and sales the trend is to merge them into what is called a "Revenue Team." More coordination between the marketing departments is needed and the best way is to put them all on the same page.
