About Us
The decision to buy or sell is almost always triggered by changes in people's lives-new additions to a family, a job change that adds a long commute, or empty nesters who want to downsize. The most important service I provide is problem solving-my goal is to provide exceptional, knowledgeable service to help them find their next perfect home!
The products and services we offer
Recommendations Received (4)
"Judy provides professional and attentive services for her clients. "
"Judy is a caring and detailed oriented Realtor. She pours her heart into her career to help..."
Read more
"Judy is a caring and detailed oriented Realtor. She pours her heart into her career to help people as if they were family, because when you work with Judy that is exactly what you will become...family.
Judy's knowledge of the central valley will prove to give you a more insight while shopping for a home or thinking of selling yours. If you are considering of doing both selling and buying your next home, then Judy will help you facilitate the time frames you feel comfy with. If i were Siskel and Ebert reviewing Judy I would give her 2 thumbs up!!"
Recommendations Given (6)
"Fellow agent."
"He was the mortgage lender for one of my first time buyer clients in Delhi, great service!"
Recent Activity
From your letter it sounds like you were renting a room in your home. That can create issues with your personal property and be potentially dangerous to you personally. In the future I would advise having potential renters fill out and sign a rental application that gives you permission to run...
(more)
From your letter it sounds like you were renting a room in your home. That can create issues with your personal property and be potentially dangerous to you personally. In the future I would advise having potential renters fill out and sign a rental application that gives you permission to run their credit (a great way to weed out the deadbeats) and permission to run a background check; and ask for first months rent plus a security deposit. This is a business transaction, not a sleep over. An honest person with honorable intentions will not object to these stipulations. Firmly reject anyone who refuses any stipulation. As for the money that is owed to you, small claims is a good idea-if you win you may be able to attach his wages or accounts, if you can find them. That can take up a lot of time, but if you're willing to spend the time you should pursue it. Good luck!
I would avoid talking about this in a group meeting or confronting your bully yourself-this is exactly why HR departments were created in the first place, to deal with this quietly and discretely with minimal disruption to your work "life". I spent many years as the head of HR for a past...
(more)
I would avoid talking about this in a group meeting or confronting your bully yourself-this is exactly why HR departments were created in the first place, to deal with this quietly and discretely with minimal disruption to your work "life". I spent many years as the head of HR for a past employer. Nothing shuts people up these days like hearing the phrase "Hostile Work Environment" coming out of the mouth of the company's HR Rep in the one on one interview that HR is required to have with the offender. Go to your HR Rep and report what happened. Their job is to discretely interview the person or persons who did this and make it clear to them that because their behavior is a legal liability for the company, this behavior stops NOW. This is known as the 1st warning, and paperwork summarizing the interview should be signed by the rep and the offending party. Most employers who understand the legal liability involved with this type of offense will not tolerate a repeat performance and will make that clear to the offending party, along with the warning that I refer to as "radio silence". HR interviews are confidential to protect everyone involved, so no blabbing to coworkers about any of it, and no repeat of the offensive gossip. Your coworker friends will stand with you no matter what and everyone in the office will realize that the abrupt change in the bully's behavior means that this topic is off the table-nothing to see hear, let's all get back to work. Your long career success and reputation is valuable. This HR process may feel uncomfortable to you, but it's designed to preserve and protect your standing in the company and your relationship with clients-please take advantage of it and let HR protect you in the way they have been trained to do. Good luck!
The holidays are a great time to reconnect with clients, calling or stopping by to visit. A call or quick visit gives me a chance to thank them for their business, and keeps me on their radar for future transactions.
(more)
The holidays are a great time to reconnect with clients, calling or stopping by to visit. A call or quick visit gives me a chance to thank them for their business, and keeps me on their radar for future transactions.
Dealing with difficult agents is, unfortunately, just part of the job. When I was a newbie agent I had the good fortune to have an outstanding office manager and mentor who advised and educated me on the CAR forms and on strategies. In regards to your case, consider just moving forward by...
(more)
Dealing with difficult agents is, unfortunately, just part of the job. When I was a newbie agent I had the good fortune to have an outstanding office manager and mentor who advised and educated me on the CAR forms and on strategies. In regards to your case, consider just moving forward by searching for other homes that will work for your clients. Don't fail your clients by staying "stuck" on this transaction because of your desire to figure out what went wrong-just move on; find alternative listings for them to see. In the future, always search for and keep info on other possible properties. Even if your clients have made an offer or are in escrow, deals fall apart all the time. If that happens you can then be the professional who has options for your clients and can help them quickly find a home that may be even better than the one they lost.
Are you talking about employees or customers? For employees, be detached and professional and keep Human Resources in the loop. For customers, be professional and avoid responding to their negativity or anger-instead try to ascertain the source of their emotions. Are they upset at a flaw in the...
(more)
Are you talking about employees or customers? For employees, be detached and professional and keep Human Resources in the loop. For customers, be professional and avoid responding to their negativity or anger-instead try to ascertain the source of their emotions. Are they upset at a flaw in the product and/or the inept customer service they have been receiving, or are they just a negative person?
In this day and age most customers receive lousy customer service nearly every time they have to call a business with any concern; that tends to program the public to assume that they will have to fight with anyone who answers the phone at every business they call-so they are defensive and angry before they even make the call. When I get negative or angry feedback from my clients my response is to let them vent and really listen to them. If I made a mistake I own up to it and try to fix it. If their complaints are unreasonable and due to something beyond my control I detach, behave professionally and give them the choice to continue working with me or take their business elsewhere.
Everyone who provides a service has to deal with competition, that's just a fact of life. I know that my commitment to providing professional service with both kindness and integrity is the key to retaining clients and growing my business.
(more)
Everyone who provides a service has to deal with competition, that's just a fact of life. I know that my commitment to providing professional service with both kindness and integrity is the key to retaining clients and growing my business.