We took over a commercial building that had the same cleaning service for over 20 years.  After a few months, one of the employees came up to the crew and said "Thank you for everything you do.  I have not had a sick day since you started.  I was off work at least 2 - 3 days per month when the old cleaning service was here."

Yes, we insure all touch-points get taken care of and use only clean cloths and mops.  Never leave a dirty mop or re-use cloths.  Cross-contamination is a huge issue in this industry.  Our clients rely on us to provide superior service at all times and they notice it.