About Us
Heartland, one of the largest payment processors in the U.S., delivers card processing, security technology, payroll, marketing solutions and more.
The products and services we offer
Recommendations Received (19)
"Horns Illustrated uses Heartland Payment Systems on their Payment Processing vendor of choice. We..."
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"Horns Illustrated uses Heartland Payment Systems on their Payment Processing vendor of choice. We have been with Heartland for almost two years and have been extremely happy. Excellent rates and their customer service is without question the best I have ever seen EVER.
One time I called at 4 a.m. and someone answers within one ring and was able to help me within a couple minutes.
Truly the best decision we made.
Terry Middleton
HornsIllustrated.com
"
"Care Focus and Quality online!"
Recommendations Given (30)
"Katrine Pizzella is knowledgeable, thorough, and has a team of experts she works well with to..."
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"Katrine Pizzella is knowledgeable, thorough, and has a team of experts she works well with to assist with clients Point-of-Sale systems, eCommerce, Payroll and HR services, and other products and services to help business owners work smarter to get better results. I highly recommend her!"
"Darrell has devoted his life to community journalism. I first met Darrell more than 20 years ago,..."
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"Darrell has devoted his life to community journalism. I first met Darrell more than 20 years ago, when we were reporters for different papers often covering the same stories. He was always very conscientious, being careful to report the story fairly and accurately. If he wasn't certain of something, he would go to great lengths to find it out before writing about it. In some ways, he is a throwback to a form of print journalism that has sadly disappeared elsewhere. The Pulaski County community is very fortunate to be the place where he decided to practice his craft. "
Recent Activity
It could be a red flag when a company doesn't have a website. It could also be a sign that the company is smaller, older, and less tech-savvy. A financial advisor or an insurance broker with no website may have a more conservative approach. Their unwillingness to embrace new technology may signal...
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It could be a red flag when a company doesn't have a website. It could also be a sign that the company is smaller, older, and less tech-savvy. A financial advisor or an insurance broker with no website may have a more conservative approach. Their unwillingness to embrace new technology may signal a more skeptical approach to new things overall. On the other hand, a dazzling website doesn't necessarily translate into trustworthiness, either. In my business, I see many start-ups, marginal operations, and occasional outright frauds with beautiful websites. As with anything else, always exercise due diligence.
One suggestion is to contact someone who has access to multiple lenders and is able to find the borrowing program that best meets your needs. Heartland Capital is one such lending source. If you'd like to learn more you can contact me at stephen.martin@e-hps.com
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One suggestion is to contact someone who has access to multiple lenders and is able to find the borrowing program that best meets your needs. Heartland Capital is one such lending source. If you'd like to learn more you can contact me at stephen.martin@e-hps.com
In my current role, I'm at the front end of the customer experience. I speak with both new customers working with us for the first time, and existing customers who are considering an additional product or service. I love being part of a company that listens to what customers have to say, seeks to...
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In my current role, I'm at the front end of the customer experience. I speak with both new customers working with us for the first time, and existing customers who are considering an additional product or service. I love being part of a company that listens to what customers have to say, seeks to match them to solutions that truly meet their needs, and has the integrity to tell them "I'm sorry, our product doesn't do that" AND can often recommend a product or service from another company that does! There's no pressure here to mismatch a customer to a product that won't meet their needs just for the sake of a sale. It's great to work for a company like that!
EIRF is one of VISA's many fees. Generally it means that something has gone wrong. https://www.cardfellow.com/blo...
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EIRF is one of VISA's many fees. Generally it means that something has gone wrong. https://www.cardfellow.com/blo...
It depends on what you mean by "without sounding like a salesman" but I assume you mean you don't want to come across like the stereotypical, insincere, glad-handing type of salesman. You want to let the potential client know you have a solution for their pain point. They need to know you have...
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It depends on what you mean by "without sounding like a salesman" but I assume you mean you don't want to come across like the stereotypical, insincere, glad-handing type of salesman. You want to let the potential client know you have a solution for their pain point. They need to know you have something to offer. So, sounding like "a salesman" is really part of the process. Otherwise, why are you calling? But you want to be the modern kind of salesman, who wants to genuinely understand what the prospect needs before pitching anything. One suggestion is to use a pattern interrupt to lead to a question. You want to interrupt the expected patterns, the ones the prospect has learned how to avoid, in order to get to the kind of open-ended questions that will ultimately lead you to a sale. For example, let's say I call up Mr. Prospect. I've already done my homework, I know what business he's in, I know something about his business, and I know there's a high likelihood he needs something I offer. "Hi, Mr. Prospect. My name is Stephen Martin and I'm with a company called Heartland. I was looking at your web site, and I was really admiring the way it was put together. Is there a way a person could buy your product online?" The prospect was expecting a pitch, but instead I asked a question. Now I'll learn more about how he thinks of online commerce. Does he see a need for it? Does he reject it as being something outside of the way he does business? At some point, I'll ask, "Would you have about 15 to 20 minutes to talk more about that later this week?" And if I've effectively built curiosity, he'll want to talk with me. Or, sometimes, he'll want me to talk to someone else in the company. Or, if he's someone who just doesn't see e-commerce as a part of his business model, I'll find that out and I can respond accordingly, perhaps after some nurturing. Now had I said, "What you need is an e-commerce solution" before I found out how he thinks about e-commerce, I would be exactly the kind of old-fashioned huckster it appears you want to avoid sounding like. Instead, start asking open-ended questions as soon as you can. Then answer them sincerely and honestly. That's how you sell "without sounding like a salesman."
