About Us

Where the unusual can be found!
Unique to Ottawa .....service on all watch and clock brands on site.
Masters at service... Beautiful show room new imported and vintage jewellery and watches and clocks.
Service of any Brand, one yrs old - 250 yrs old .
Full jewellery service of Gold or Silver.
Jewellery Design reinventing your old jewellery .
100's of models new and vintage.
One on one with jewellery consultant making for a great experience!
Serving Ottawa and out of Province.
This is your Switzerland in Ottawa!
Welcoming you in to our showroom and work shop.
Monday- Thursday 9:30-5:30 Friday 9:30 - 3pm
Established in 1960.
431 Bank St. 613 233-8672

watchclinic.ca

The products and services we offer

Products & Services
THE WATCH CLINIC EUROPEAN JEWELLERS by The Watch Clinic
Watch & Clock Specialized Service ( On Site) We service any Brand of Time Piece ,any Age, from any country. One years old - 250 years old. Vin...
Antique Appraisal by The Watch Clinic
The Watch Clinic will appraise and authenticate your antiques, valuables, and vintage items in and around Ottawa.
Watch & Clock & Jewelry Specialized Onsite Service  by The Watch Clinic
WE ARE OPENING SEPTEMBER 14 …ONSITE WATCH CLOCK VINTAGE & NEW ..BATTERY REPLACEMENT..BRANDS ..WATCHBANDS..CUSTOMFIT…JEWELRY SERVICE..REPAIR
Recommendations Given (5)
"Just for the record we are not in health care! We are a specialized service ….restoration of..." Read more "Just for the record we are not in health care! We are a specialized service ….restoration of watches clocks and jewellery. Perhaps if your senior clients have clocks pocket watches. We service any Brand any Age from any country . Our hours ….TUESDAY-FRIDAY 9-3 "
"First hand experience how he helped a family member!"
Recent Activity

Vivian from The Watch Clinic Answered this on August 23, 2021
Continuing Business serving one person at a time always masked.. Encouraging the use of hand sanitizer available at entry. Sanitizing surfaces after each client. Asking clients if there showing symptoms to please delay their visit. Personal shopper onsite, assists with choosing and trying certain... (more) Continuing Business serving one person at a time always masked.. Encouraging the use of hand sanitizer available at entry. Sanitizing surfaces after each client. Asking clients if there showing symptoms to please delay their visit. Personal shopper onsite, assists with choosing and trying certain pieces. Each piece after being tried is placed on a tray for disinfection. Always maintaining social distancing . Always optional for jobs to be picked up onsite or curb side(when weather permitted) or delivery by local courier. With this in place and our staff fully vaccinated we can keep safe! We offer exceptional specialized  ONSITE service for all watches and clocks . Vintage and Antique , Contemporary or BRANDS… BATTERY REPLACEMENT , WATERTEST. Complete JEWELRY SERVICE..DESIGN…RESTORATION OF VINTAGE .. RESTRINGING..SETTING…MELTING. SERVING OTTAWA … since 1960  OPENING    SEPTEMBER 7 2021.

Vivian from The Watch Clinic Answered this on July 10, 2019
This practice of rentals has been practiced for years. The movie industry will rent pieces for their filming,for example. Why would people ever buy jewelry if rentals were offered for a reasonable price. I would be more inclined to do this on occasion to support the few clients that actually... (more) This practice of rentals has been practiced for years. The movie industry will rent pieces for their filming,for example. Why would people ever buy jewelry if rentals were offered for a reasonable price. I would be more inclined to do this on occasion to support the few clients that actually need rentals because they are putting together a Fashion Show, Film or Special Event or Promotion. Offering Rentals of Fine Jewelry and Time Pieces isn’t a business for everyday practice in my view. 

Vivian from The Watch Clinic Answered this on March 08, 2019
I can really only relate to being a winner. Have always challenged myself to do a good job! When working with other people it is of the ut most importance to show a good example. Strive to be the best you can. Communication and Passion....go along way. (more) I can really only relate to being a winner. Have always challenged myself to do a good job! When working with other people it is of the ut most importance to show a good example. Strive to be the best you can. Communication and Passion....go along way.

Vivian from The Watch Clinic Answered this on February 14, 2019
I believe Confidence is key. After all just thinking of myself....I do have a lot to offer! Yes I too am a senior...with a tremendous passion for retail. I do believe that our experiences through out the many decades worked; can  be an asset to any retailer provided the applicants attitude is the... (more) I believe Confidence is key. After all just thinking of myself....I do have a lot to offer! Yes I too am a senior...with a tremendous passion for retail. I do believe that our experiences through out the many decades worked; can  be an asset to any retailer provided the applicants attitude is the right one. You must show the interest and love of product to be successful.You must show energy, optimism and absolute confidence.Just believe in your skills,present yourself as an achiever and your prospects should improve.Absolutly dress for success!  Unfortunately there will always be the narrow minded thinking that age means everything....I beg to differ. Remember that saying? “ Youth is waisted on the young.” I do believe that a qualified senior can actually add to the success of your business offering younger staff members a new approach.

Vivian from The Watch Clinic Answered this on November 05, 2018
A Big Hardware Store. (more) A Big Hardware Store.

Vivian from The Watch Clinic Answered this on November 05, 2018
I am not aware of any of these strolls going on in the down town core.. We do hope for walk by traffic ....and using our sandwich board does get people’s attention. This idea certainly doesn’t tempt most with  this unsettled weather now and not for the forceable 5 months!  I do look forward to... (more) I am not aware of any of these strolls going on in the down town core.. We do hope for walk by traffic ....and using our sandwich board does get people’s attention. This idea certainly doesn’t tempt most with  this unsettled weather now and not for the forceable 5 months!  I do look forward to more pedestrians walking by our shop and coming in to enjoy our beautiful showroom and taking advantage of our Expert Service. Serving Ottawa since 1960.

Vivian from The Watch Clinic Answered this on October 09, 2018
Each Client is different! I actually love to sell. Serving clients takes patients and love of product. Introducing people to services and new products is exciting.I am always sincere and passionate... And truly love to find the right gift for the right person. I believe that clients can pick this... (more) Each Client is different! I actually love to sell. Serving clients takes patients and love of product. Introducing people to services and new products is exciting.I am always sincere and passionate... And truly love to find the right gift for the right person. I believe that clients can pick this up....and in return they will begin to trust your suggestions. Like anything else in life ...it's about the relationship. Selling the right piece of jewellery or watch can really make the difference.This usually means the client will return happily looking for the next treasure! So if a client is not comfortable with this approach ...then they always have the choice to go else where. In retail one has to accept you can't please everyone! Trying your best to serve ...is an ART! After many decades of service this is still true....Be welcoming and serving to the best of your ability can make those relationships grow. 

Vivian from The Watch Clinic Answered this on August 02, 2018
Actually haven't really found that answer! It's always difficult and hurtful when that review is published, a response is required some of the time.When the person is really behaving in a vengeful way ...the responses will be limited. I would rather spend my energy on the positive actions. We... (more) Actually haven't really found that answer! It's always difficult and hurtful when that review is published, a response is required some of the time.When the person is really behaving in a vengeful way ...the responses will be limited. I would rather spend my energy on the positive actions. We can't always please everyone in our business.Most of our clients are wonderful, kind , and appreciative.We have been in business for almost 6 DECADES.  There are all kinds of people....if they are mean and untruthful about their experiences, and  wish to harm and spread the untruths ;well it's freedom of speech. I have no answers, other than keep positive! Keep doing your Best and the reviews hopefully will follow that trend. 

Vivian from The Watch Clinic Answered this on June 11, 2018
Personally closing a deal means I'm passionate about the choice and truly believe it's the right one for the client! Everything else falls into place because sincerity and passion aren't things that can be faked.  Yes ....I'm one of the few people in sales that believe one can still  be honest... (more) Personally closing a deal means I'm passionate about the choice and truly believe it's the right one for the client! Everything else falls into place because sincerity and passion aren't things that can be faked.  Yes ....I'm one of the few people in sales that believe one can still  be honest and still close that sale. With that being said, repeat business is highly more likely.

Vivian from The Watch Clinic Answered this on March 23, 2018
Actually soliciting outside our business, introducing myself to stores, offering services. I do this only when business permits me. Time is a precious commodity!Realizing not all services are available in any given business, referring is a wonderful tool. These relations are important to any... (more) Actually soliciting outside our business, introducing myself to stores, offering services. I do this only when business permits me. Time is a precious commodity!Realizing not all services are available in any given business, referring is a wonderful tool. These relations are important to any business. Especially our business being so specialized. So getting the word out;outside the Internet would be very valuable. I find human contact , discussion, very important. It's all about introduction,confidence in service and relations.

Team

Manager/ Buyer