I am not sure why you are having issues reaching someone. We each have a phone number that has a voicemail that you would reach should we be on the other line. We are a SAAS company that has a great software but we also, have been in business in other aspects of digital and print media since 1886. I have been with the company for over a decade. Please feel free to reach out to me and I am sorry that you had issues reaching someone.