absphones, inc, Reisterstown MD

Adam Stern

absphones, inc

Reisterstown, MD
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About Us

We are a full service business telephone company. We sell and service business phone equipment from major manufacturers such as Avaya, Nortel, Vodavi, Panasonic and more. We have the latest in technology for premise based traditional pbx equipment as well as cloud based phone systems. Save 50% with new VOIP phone lines.

How We Got Started

We started after the Bell System broke up converting customers from analog to digital phone equipment. We have been through many transformations in the business phone technology starting with the advent of voice mail in the early 90's, VOIP in the early 2000's, mobile phone integration in the mid 2000's and now cloud based managed services. Our foundation has always been personalized customer service and outstanding service and support. We currently support thousands of customers in the mid-Atlantic region and have expanded nationally in the last few years.

Products & Services
Business phone systems and phone service
We provide business phone equipment and services. We service most brands of telephone equipment from major manufacturers. We work on older out of...
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Recommendations Given (3)
"Good phone man. Very good with VOIP systems."
"Very happy with the logos she designed for us :-)"
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Recent Activity
Why do people pay for satellite or cable television when they can get it for free, from the internet?
Adam from absphones, inc Answered this on July 03, 2018
To watch Network shows like Dr. Phil on their local affiliate, sports or in the case of satellite foreign language packages for Spanish, Russian etc. (more) To watch Network shows like Dr. Phil on their local affiliate, sports or in the case of satellite foreign language packages for Spanish, Russian etc.
How do you get rid of the daily Google calls?
Adam from absphones, inc Answered this on June 22, 2018
You cannot get rid of these.  They are calling from spoofed numbers that look like they are local calls to you.  As soon as you block one number they will call from another.  It's a game of whack-a-mole.  Unfortunately they are utilizing VOIP technology to display whatever number for caller ID... (more) You cannot get rid of these.  They are calling from spoofed numbers that look like they are local calls to you.  As soon as you block one number they will call from another.  It's a game of whack-a-mole.  Unfortunately they are utilizing VOIP technology to display whatever number for caller ID they want regardless of where the calls originate.  I have begged them to stop calling me to no avail.  This is very disruptive to business because I will dump calls to grab these thinking it is a sales call.  There is a service called "Jolly Roger" where you can transfer these calls to a robot that sounds like they are talking to a real person.  I have used this and it takes them several minutes to figure out they are speaking to a robot.  It doesn't stop the calls but it did make my day a little brighter.
What are the basics for a successful person in business? Is it focusing more on the money, the end results or the customer?
Adam from absphones, inc Answered this on May 25, 2018
Just focus on taking care of the customer and the money will follow (more) Just focus on taking care of the customer and the money will follow
How do you communicate most frequently with your customers? What do you find works the best?
Adam from absphones, inc Answered this on May 25, 2018
Depends on the customer.  Some people will not answer the phone but respond by text. Sometimes it's all by email. I rarely leave anyone a voice mail.  If there is a serious issue I will pick up the phone and call. (more) Depends on the customer.  Some people will not answer the phone but respond by text. Sometimes it's all by email. I rarely leave anyone a voice mail.  If there is a serious issue I will pick up the phone and call.
How many of you use cable t.v. or satellite t.v. for your company? Is cable and satellite dying?
Adam from absphones, inc Answered this on April 14, 2018
Cable is not dying.  Comcast owns the small business market for voice/data nowdays. (more) Cable is not dying.  Comcast owns the small business market for voice/data nowdays.
Do you feel that phone calls to businesses are not a good way to obtain business or is it better to hit the pavement?
Adam from absphones, inc Answered this on March 28, 2018
A little bit of everything, telemarketing, cold calls, networking. (more) A little bit of everything, telemarketing, cold calls, networking.
One thing that makes you better than your competitors?
Adam from absphones, inc Answered this on December 01, 2017
Everything! Quality of service, pricing, products and responsiveness. (more) Everything! Quality of service, pricing, products and responsiveness.
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