About Us
Auto Tech Mission statement
........To keep you in a safe, dependable, " no worries" vehicle...one that gives you great driving pleasure and a relaxing experience, knowing that all is well maintained and serviced and is for those in the Rochester WA and surrounding areas.....just "doing unto you as we would have you do to us"
The products and services we offer
Recommendations Received (15)
"Leon first and foremost cares about his customers. Second, he has one of the most thorough..."
Read more
"Leon first and foremost cares about his customers. Second, he has one of the most thorough inspection processes in the business. Good communication from start to finish."
"When you want a job done right the first time, go to AutoTech "
Products & Services
We do drivability maintenance and transmissions, brakes, driveline services, clutches, air-conditioning services, cooling systems, we'll alignment...
Gallery
Recommendations Given (11)
Patricia Haines
Bee My Honey Honeybees
Highly Recommended
"Keep on buzzing 🐝😊
Committed to help, Leon Martin "
"This is a place you can trust..they have a heart ❤️ !!!!!"
Recent Activity
Provide a greater customer experience than ever before
Committed to help, Leon Martin
(more)
Provide a greater customer experience than ever before
Committed to help, Leon Martin
That’s a great question and deserves an encouraging answer… We offer “six months same as cash” to all clients with a less than two minute experience to check qualification. “No fees and 0% interest“
This method has worked very well for our clients and they appreciate the additional...
(more)
That’s a great question and deserves an encouraging answer… We offer “six months same as cash” to all clients with a less than two minute experience to check qualification. “No fees and 0% interest“
This method has worked very well for our clients and they appreciate the additional warrantee that it provides to any repairs or service that are accomplished. It also moves the needle up to 36,000 miles or three years parts and labor!
Committed to help, Leon Martin
1 Reply
The same way you address your health...with following the best maintenance plans and proper exercises..e.i.ask you’re doctor or your trusted Automotive Service Association
Sincerly, Leon Martin
(more)
The same way you address your health...with following the best maintenance plans and proper exercises..e.i.ask you’re doctor or your trusted Automotive Service Association
Sincerly, Leon Martin
I would contact a professional in the automotive service business that is able to give it a bumper to bumper health assessment focusing on safety longevity and maintenance so that you are aware of the truth about your vehicle.
Sincerely, Leon Martin
(more)
I would contact a professional in the automotive service business that is able to give it a bumper to bumper health assessment focusing on safety longevity and maintenance so that you are aware of the truth about your vehicle.
Sincerely, Leon Martin
1 Reply
Do not act like it is finished when you close the deal...
that is time to start reinforcing that decision your client just made and to congratulate them on making the right decision it’s much better and much easier to build report after they agree to the sale.
Let them know the real value...
(more)
Do not act like it is finished when you close the deal...
that is time to start reinforcing that decision your client just made and to congratulate them on making the right decision it’s much better and much easier to build report after they agree to the sale.
Let them know the real value from the good choice they made.
In addition to many of those good answers below,...
I would like to add say, be humble, use appropriate body language, do not stand erect and square up shoulders, but rather pull together and lower your head, literally lower than the “unsatisfied” person speaking.
Sincerely, Leon
(more)
In addition to many of those good answers below,...
I would like to add say, be humble, use appropriate body language, do not stand erect and square up shoulders, but rather pull together and lower your head, literally lower than the “unsatisfied” person speaking.
Sincerely, Leon
Any price is more than they want to pay...try and hold up your hand (with fingers and thumb and point to all 5)and describe with extreme passion how you are the one to help because of the value we have to share...
....1. The safety standards you use
2. The insurance you provide
3.the...
(more)
Any price is more than they want to pay...try and hold up your hand (with fingers and thumb and point to all 5)and describe with extreme passion how you are the one to help because of the value we have to share...
....1. The safety standards you use
2. The insurance you provide
3.the carefulness you provide with everyplace you touch the car..
4. The prompt service you provide
5. The ownership you feel when having the car in your care is like it’s mine...I will take care of you with love and consideration in all points
One good sign it’s working is when they do the songbird thing.... it’s so powerful…! However, when in doubt,....Just ask them kindly, would “you feel good about recommending our services to your best friends?”
Leon Martin
(more)
One good sign it’s working is when they do the songbird thing.... it’s so powerful…! However, when in doubt,....Just ask them kindly, would “you feel good about recommending our services to your best friends?”
Leon Martin
Thanks Larry for bringing up that question,
… We have a large amount of communication gaps in our whole service sector that need to be resolved by people like you and me.
I love to help people understand and respect dealerships.I also believe that there is plenty of work for both of us. The ...
(more)
Thanks Larry for bringing up that question,
… We have a large amount of communication gaps in our whole service sector that need to be resolved by people like you and me.
I love to help people understand and respect dealerships.I also believe that there is plenty of work for both of us. The Labor rate question has been ongoing for decades and is very unfortunate. We need to be asking questions like what does it cost to replace my timing belt and the normal accessories that go with that job if we have a price concern.… The dealership price and the independent shop repair price is usually not much difference. The procedure is what needs to be focused on rather than the dollars per hour. The dollars per hour is only invented by somebody that was trying "marketing competition" and not thinking the horrible side effects this has become.The next factor is if it were not for the dealerships and what they represent in providing cars that need service all independence would be out of business before many years. Thank you dealerships/manufactures for providing all the needed service that this world has!
respect fully submitted by another independent repair shop owner who has high respect for all the manufacturers
Leon martin