Steve Landers Toyota NWA, Rogers AR
Steve Landers Toyota NWA, Rogers AR

David Hastings

Steve Landers Toyota NWA

Rogers, AR
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About Us

Here at Steve Landers Toyota of Northwest Arkansas, we provide the same high quality of sales, financing and service to each and every one of our customers.

As a member of the Landers Family of dealerships, relationships are at the core of our company’s value system. A continued commitment to maintaining long-term relationships with our customers is one of the biggest keys to our success, and offering truly exceptional customer service is what sets Big Steve and our entire Northwest Arkansas team apart. Whether you're looking to purchase, finance or service a new or pre-owned Toyota, we're going to make sure you get the utmost out of your Toyota experience.

Steve Landers Toyota proudly serves customers in Northwest Arkansas as well as surrounding areas including Rogers, Bentonville, Springdale, Fayetteville and more. If you don't live in our immediate area, we will happily arrange shipping to any city in the Continental United States.

Products & Services
Customer service after the sale
I make a promise to all my customers that I will pick your vehicle up for service at your work or home and bring it in for needed service. Once se...
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Recent Activity
How do you handle comments about how expensive your service is?
David from Steve Landers Toyota NWA Answered this on June 14, 2019
You have to be able to explain to them that your overhead is “X” and the cost of a driver for 5 hours (2 and half hours each way) costs “Y”. Keep in mind all of this explained to them may be more than they want to know. Simply giving them as good of an experience as you can will be good enough.... (more) You have to be able to explain to them that your overhead is “X” and the cost of a driver for 5 hours (2 and half hours each way) costs “Y”. Keep in mind all of this explained to them may be more than they want to know. Simply giving them as good of an experience as you can will be good enough. Only those that are being difficult will push you to the point you have to give them a balance sheet. With that being said, think about it like a restaurant with a wait staff. If the food is fantastic, they most likely knew that before they came in and they know they are going to pay a premium price for that food. They typically pay that and still leave a tip. They get it and so do your customers if you take care of them.