Romeo, MI Small Business Networking

"Frank listens intently to his clients. Frank is relentless in the pursuit of finding his clients the home their heart desires within their budget. He’s authentic, not just looking to get a commission, he believes in earning the respect of his clients prior to searching for their home "

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Short-Content videos 15-1:20 seconds long, edited and put to music.

Answer • Customer Retention

How has the news cycle around reclosures in some states affected your customers?

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Answered on Jul 10th, 2020

Good morning. The pandemic surely has been a wake up call for all of us concerning our businesses. Fortunately for us online business has increased and kept us moving forward and continues too. We are working a bit different with our vendors and manufacturers but for the most of them they stayed open and continue to stay open. I know that other industries do not have the opportunity to utilize online sales and change how they do business. In short we have not been... (more)

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Our ideal customer

Our ideal customers are those that see and understand the value we provide. Between our 5 year 50k mile warranty, shuttle services and transparent pricing we try to go all out. Our mission is to serve our community and provide top notch service. At the end of the day we are in the customer service business and we just happen to do auto repair.