Carol Diffley from Dennis Diffley & Sons, Inc.

Carol Diffley

Dennis Diffley & Sons, Inc.

About Us

We have been doing this for 40 years. Our drivers are highly trained and professional. We care about our customers and also give 100% to each and every job. We have a great reputation. Give us a try.

Products & Services
Kitchen sinks, bathroom sinks and tubs, floor drains, main lines, you name it. If it's clogged we can clear it.
Sewer Connections and Waterlines. by Dennis Diffley & Sons, Inc.
We can get you off that bothersome cesspool/septic system and connect to the city main. We install and replace lead water lines.
Spring is here. April showers bring wet basements. We install sump pumps and french drains. We are experts and encouraging water to leave an are...
Recommendations Given (46)
"Very smart and knowledgeable about Taxation"
"Always great people to work with."
Recent Activity

Carol from Dennis Diffley & Sons, Inc. Answered this on November 07, 2018
Not returning calls.  It is important that the customer believes that you care about their problem.  When you don't return a call the customer is offended and more difficult to deal with. (more) Not returning calls.  It is important that the customer believes that you care about their problem.  When you don't return a call the customer is offended and more difficult to deal with.

Carol from Dennis Diffley & Sons, Inc. Answered this on May 18, 2018
We do ask for reviews.  People love our service but usually in their busy lives, they forget to give a review.  I have noticed that people who feel they have an axe to grind don't forget to give you a bad review without talking to us so we can resolve the problem. (more) We do ask for reviews.  People love our service but usually in their busy lives, they forget to give a review.  I have noticed that people who feel they have an axe to grind don't forget to give you a bad review without talking to us so we can resolve the problem.
1 Reply

Carol from Dennis Diffley & Sons, Inc. Answered this on May 18, 2018
I had a couple of "quirky" for use of a better word customers who gave me the two F's I have.  I spoke to a couple of customers who said if I didn't have a couple they would have been suspicious.  lol  So what is meant for your harm can sometimes do you good. (more) I had a couple of "quirky" for use of a better word customers who gave me the two F's I have.  I spoke to a couple of customers who said if I didn't have a couple they would have been suspicious.  lol  So what is meant for your harm can sometimes do you good.

Carol from Dennis Diffley & Sons, Inc. Answered this on May 18, 2018
I would suggest that you find out what is going on and who is complaining.  If they won't answer your call, show up in person and ask them face to face.  If they are dissatisfied, ask what you can do to improve their experience; otherwise, do they want out of the contract.  Some people you can... (more) I would suggest that you find out what is going on and who is complaining.  If they won't answer your call, show up in person and ask them face to face.  If they are dissatisfied, ask what you can do to improve their experience; otherwise, do they want out of the contract.  Some people you can never please and they are the ones that give you a bad review that sticks like glue.  Maybe it is buyers remorse.  Good luck.

Carol from Dennis Diffley & Sons, Inc. Answered this on March 09, 2018
lunchtime (more) lunchtime

Carol from Dennis Diffley & Sons, Inc. Answered this on December 04, 2017
We have contributed to Thanksgiving Baskets, Angel Tree, Teen Challenge and several communities food banks. Give and it shall be given unto you, press down and flowing over. Merry Christmas from all of us at Dennis Diffley Drain Services. (more) We have contributed to Thanksgiving Baskets, Angel Tree, Teen Challenge and several communities food banks. Give and it shall be given unto you, press down and flowing over. Merry Christmas from all of us at Dennis Diffley Drain Services.

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