How can business owners protect themselves and their customers from liability when they reopen?
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Have safety procedures for your workplace and then train every employee in their job assignment and how to use their personal protective equipment PPE. Enforce it 100%. minimum things like spills of any kind, careless in doing the cleaning, things in the wrong place, and distractions can be very costly if you don't prevent them. One big source of distractions in the workplace and classrooms are the cell-phones. Treat your workers and customers as Assets, invest in them, respect them, pay them well; and we all will have the benefit of human-Quality in all areas of our lives.