Is the price you charge for the service you provide high, medium, or low compared to others in your industry? Do you feel like it represents the value of your service?
Answered by:
Stuart,
We are comparable to the other storage providers in our area. We had not increased our prices. in over 20 years and did a side by side comparison of the other providers pricing. We then brought our pricing up to the area average and only applied it to the new renters. If someone rented at the lower original rate, and were short term we allowed it. If they were long term we gave them a 2-3month grace period before increasing their rate and notifying them of the increase.
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Arbaugh Mini Storage's Services and Events
Mark, I am familiar with Mini Storage COMPANIES like yours and have been both a short term and long term renter you describe. I think your business practices and sound, and bode well for your company and the consumers who use your services. Good job, keep doing the right things!