What's been your most memorable sporting goods sale?
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I've had a few and more lately. We have the usual walker or runner that have been referred to us. Just the other day, a guy came in that had shopped with us before. He said, "Julie, I can't find a shoe anywhere to fit. You're the only person that can fit me." As usual, I listen to what was happening then toke a look at his feet. When he put the shoes on, he said "That's what I'm talking about, you just know." He was so happy and felt good about his purchase.
We get a lot of referrals from doctors who patients are challenged. Over the past month I've worked with 3 older cerebral patients. And to see them move in a shoe that fits is amazing. They are so happy to have someone to take the time to find the right fitting shoe. I have to say, Brooks has done a great job on giving us the tools to do it.