Agent contacts I have want to change sometimes and I find out when I am at insurance meetings, chamber meetings, galas, or just get emails. If I think someone is looking, I will see if they are interested in working with me if I see them. Was in a board meeting and asked a member how their husband was doing. Her facial expression showed me "Not well" meaning he wasn't getting support. He is capable- handles real estate in his sleep- decided to add insurance- just needs a little guidance.