by law you can keep one after a cancellation but not the other. So, inform yourself to be certain. I believe it's the retainer you could keep. If you use the word 'deposit' you might have to refund that if the client cancels (even if you'd use the word 'non-refundable').
when your client base is the one recommending you. The only thing you have to worry about is the end result. With new I sometimes ask them about the wording and I have never had any objections with contract wording. The client decides if he or she wants to do business with a company in fiveminutes flat. The most important thing about a client is research before you meet with the client in my case I get some info from the referralee.
In reality business is about the first words that come out of your mouth when you need with the clients. It's not the greeting or introduction.
If anyone needs some consulting practices. I am available to look at your business infrastructure to help strengthen client base.
I am sure you will get a 50/50 answer to this one...we use retainer if the work is an ongoing project for 3+ months. For a standard job, we ask for 1-2 deposits at scheduled intervals as prep work or materials are being done/used for the upcoming event. But we also use the word "Agreement" instead of "Contract" with our clients.
I believe the word "Deposit" to be best due to a couple reasons.
1. A retainer is money that is set in escrow and tapped into for expenses incured.
2. A deposit is a lump sum of money that is paid up front and is usually non-refundable.
I personally never do any work without a 50% deposit up front. I've found that people who aren't willing to pay a deposit up front aren't going to pay you later either.
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we suggest using the term "non-refundable retainer". If you want to give the client the possibility of it being refunded then you can use "deposit".
When your client pays a retainer they will know that it will go towards the agreed price and there is no possiblilty of it being refunded.
Non-nonrefundable retainer all the way.
by law you can keep one after a cancellation but not the other. So, inform yourself to be certain. I believe it's the retainer you could keep. If you use the word 'deposit' you might have to refund that if the client cancels (even if you'd use the word 'non-refundable').
We use a catering software that prints a proposal/contract and or invoice - hope that helps!!
when your client base is the one recommending you. The only thing you have to worry about is the end result. With new I sometimes ask them about the wording and I have never had any objections with contract wording. The client decides if he or she wants to do business with a company in fiveminutes flat. The most important thing about a client is research before you meet with the client in my case I get some info from the referralee.
In reality business is about the first words that come out of your mouth when you need with the clients. It's not the greeting or introduction.
If anyone needs some consulting practices. I am available to look at your business infrastructure to help strengthen client base.
Non-nonrefundable retainer.
Retainer
Deposit
I am sure you will get a 50/50 answer to this one...we use retainer if the work is an ongoing project for 3+ months. For a standard job, we ask for 1-2 deposits at scheduled intervals as prep work or materials are being done/used for the upcoming event. But we also use the word "Agreement" instead of "Contract" with our clients.
I believe the word "Deposit" to be best due to a couple reasons.
1. A retainer is money that is set in escrow and tapped into for expenses incured.
2. A deposit is a lump sum of money that is paid up front and is usually non-refundable.
I personally never do any work without a 50% deposit up front. I've found that people who aren't willing to pay a deposit up front aren't going to pay you later either.