If you're looking for an after hours service, I'd be happy to do a 1-on-1 with you to see if Latchel could be a good fit. I posted some of our strengths in this thread, but we're an excellent choice if you're looking for good troubleshooting and quick dispatching of vendors when needed. Here is a link to my calendar if you'd like to book a time to speak: https://latchel.as.me/ethan
I'm the CEO of Latchel. I thought it might be helpful to explain why our customers choose us. We are selected by property managers that emphasize troubleshooting in order to de-escalate emergencies.We are not the best option for property managers that want general answering services. I've listed 2 of the biggest reasons property managers choose us below:
The #1 reason is that we have a dedicated team to troubleshoot emergencies over the phone with tenants. This is a US based team of former property managers that are highly trained on how to troubleshoot maintenance issues with tenants.
The #2 reason is our price point. We're the most affordable emergency maintenance service for after hours and 24/7. The reason we're able to get our price point so low is similar to how Henry Ford built the Model T. We've created an assembly line process that allows different teams to specialize in the emergency process. Only true emergencies go to our US based property manager team because that team is highly qualified and expensive. All of our calls first get screened by a team in Cebu that use our properietary software to screen the tenant's issue and determine, "Is this a possible emergency or is this a run-of-the-mill work order?"
I'm happy to answer anyone's questions about Latchel personally. If you'd like to book an appointment directly with me, you have direct access to my calendar at this link: https://latchel.as.me/ethan
Answers (11-20)
Not that I am aware of. Check references of existing clients.
Jim
I have yet to find one we really liked.
No we have not. I am unfamiliar with the product.
Gallery Property Management has not used them. We have an employee on call after hours and on weekends. I am not familiar with Latchel.
I've never heard of them.
I have never heard about it
No I have never heard of this...
Hi Jessica,
If you're looking for an after hours service, I'd be happy to do a 1-on-1 with you to see if Latchel could be a good fit. I posted some of our strengths in this thread, but we're an excellent choice if you're looking for good troubleshooting and quick dispatching of vendors when needed. Here is a link to my calendar if you'd like to book a time to speak: https://latchel.as.me/ethan
I'm the CEO of Latchel. I thought it might be helpful to explain why our customers choose us. We are selected by property managers that emphasize troubleshooting in order to de-escalate emergencies.We are not the best option for property managers that want general answering services. I've listed 2 of the biggest reasons property managers choose us below:
The #1 reason is that we have a dedicated team to troubleshoot emergencies over the phone with tenants. This is a US based team of former property managers that are highly trained on how to troubleshoot maintenance issues with tenants.
The #2 reason is our price point. We're the most affordable emergency maintenance service for after hours and 24/7. The reason we're able to get our price point so low is similar to how Henry Ford built the Model T. We've created an assembly line process that allows different teams to specialize in the emergency process. Only true emergencies go to our US based property manager team because that team is highly qualified and expensive. All of our calls first get screened by a team in Cebu that use our properietary software to screen the tenant's issue and determine, "Is this a possible emergency or is this a run-of-the-mill work order?"
I'm happy to answer anyone's questions about Latchel personally. If you'd like to book an appointment directly with me, you have direct access to my calendar at this link: https://latchel.as.me/ethan
No, we have not.