How do you handle rejection? Do you allow this to define you as a business?

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Answers (1-10)

I see a rejection as an opportunity to help me do better or provide a better service.  I ask the client what was the defining reason that led them to pick another businesses and if they wouldn't mind me checking with them in 4 to 6 months.  Usually it's money that is the deciding factor but occasionally it is experience or service.  

Bridget,

In business, people reject people for a variety of reason. I recently saw a photograph of the rejection letter that Albert Einstein received from Princeton University because his theories were too far ahead of their time. Your idea, your art, your product, may not be right for that particular audience. When you do get a rejection, ask yourself is this person my right audience? Are they ready to buy?  Did I do my best to present my product or service to the right audience? 

We are defined by both the paths we take and the ones we don't. However, the paths we do take will allow us to become the people we are.

Good Luck.

JT

Here’s an amazing energy tool from access consciousness, the body of work that I facilitate! It’s called interesting point of view. 

 When you’re feeling any energy that doesn’t feel like something you want to hold onto simply say  “interesting point of view – I have this point of view.  Say it as many times as you have to, until the energy changes, and it will! 

It creates a new space of no judgment for you to function and create from.

 It’s simply you coming from the space of – isn’t it interesting that I would let somebody else’s opinion or something that occurred take away my ease and joy? 

 Try it, I think you’ll like it! 

Rejection is part of success, its the mixture that prepares you for that handshake with a client.  Every rejection gives you an opportunity to create new and better methods to attract new clients and create opportunities.  When a client rejects a proposition I present I see it as a business that is not ready to improve the opportunities I offer. 

Its a hard beverage to swallow but if you do it just right you become more resilient and your product that much more improved.

I try to find out why, but I do not dwell on it. I may return to that prospects at a later date. The timing may not been good or I failed to show the merchant the value of my services. Many times merchant just do not wanted to change service at all. This is usually due to the very complex and inefficient process that my competition uses. I give references to reinforce how easy and painless it is. Sometimes it just won't happen, but it does not define my business in any way as you are going to get some, "no"  any way. I find that my closing rate is very high (over 88 %) and that  percentage is what I focus on. The percentage must remain the same or go up. If not then I look at my business practices. 

Rejection is part of the road as a business owner. You will be rejected by Banks, by Clients, By Leads, heck even family, if they don't believe in you. How you deal with the rejection is how you will grow. You take that rejection, and you build off of it. You grow with it, you use it to build that fire, to really really grow who you are and what your business can offer. 

Some of my best customers first came as a rejection. Over the past 35 years selling print, branded merchandise apparel and brand marketing programs I've learned a lot, you can't win them all, many no's turned into yes's. Rejection  is not a reflection on me nor the company I represent. You can't always be all things to all companies. You understand and have faith in what you know; that you have built your reputation on stellar customer services, blue ribbon quality and service, front runner technology and creative services. And most importantly that you anticipate the customers needs  even before they do. If there are lessons to be gleaned from the process learn from them and if necessary adjust your compass.


Rejection is part of our business.  We only see success on about 20% of the jobs we quote.  We can't let it define us.  We try to determine if there are any correctable factors causing the rejection and we make changes when determined they are needed.  Otherwise, travel on and keep a positive attitude.  Something can be learned from every rejection.

The key is to not take the answer "no" as a rejection. A "no" is only an open door to the future, when they have a need that you can fill! :)

Sometimes rejection is a blessing! Many times thru the years clients that have hired me take my hard work and decide to go it alone.Now I've covered myself with my contract and no one works with me without reading all the conditions. The contract defines the scope of work and a qualifier non-returnable retainer based on my decision and a minimum amount for 20 hrs worth of client related one on one work. After the 20 hrs I make the decision to either continue working or end the relationship. You should be confident that at time of signing you want this client and that you are worth the retainer you are asking for. Experience is very important in creating trust in Interior Design for you and your clients.

Rejection will sometimes be a warning to you that they are not the clients you should be working with or maybe you are not ready for some design challenges. I suggest if you are  a new Designer and feel unaccomplished yet on your own to work thru a retail location  to gain experience and confidence in your abilities.

When you are confident then rejection means very little to you as a professional.


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