Any advice on how to deal with a client that doesn't pay the bill?

How long would you wait before you put a client in collections, after  making several attempt to contact them with reply? Also what kind of interest rate does one charge per month until the bill is paid?  Thank you!!
53 Comments 12k Views

Answers (1-10)

It all depends on the amount he owes. Sometimes it’s not worth the headache. It happened to me so very few times over the years that I just let that go and never go back. Some dishonest people take advantage of hard working people. If that’s the case, karma will do its job. As I said, it all depends on the amount he owes and how much loss you can take. 

mostly we just let it go; but becaise we had a few bad experience in the past, so we told our customers, after a friendly reminder, that we will post their behaviour on all social media platforms. it worked.

You may have to drop that client. I may not be worth your time to take it to court but that is an option. In the future. Have clients pay upfront with a c.c. or ET

All of these answers are good, however, when all of this doesn't work there still is another option.  

 Use source energy and this is how you do it.

I see, feel, and I am experiencing all of my invoices being paid in full right now! I see everything that my clients would need be made manifested in their life IMMEDIATELY to pay their invoice in full and enthusiastically. 

 I see all of this coming together for us

Right Now, in total synchronicity, greater than I

could ever imagine, and for ALL of

our highest good Right Now!

and so it is!! it is done! 


 


 

This is a very touchy subject but you have to remain firm. Once the value of what you do is recognized this should never be an issue. If it continues make a decision and refrain from dealing with this type of client 

Business from Tampa, FL
Answered on Jun 27th, 2018

Sit down and find out what the reason why? Are they not happy?

Do they have a  Financial situation going on with your company ? Is it an oversight? Let them know in a very nice way that you to have 

People, bills etc to pay . You might get something. If not WELCOME TO OWING YOUR OWN BUSINESS. Take 1 on the chin and keep going to waste anymore time or energy. On this ..Use the as Motivation to do more and grow bigger

In the past we have had a couple . It truly depends on the amount that they owe. Our solution has been at the beginning of the agreement to do the work if it is a business I ask what payment terms do they pay on is it upon completion,14 day, 30 day. This way after that point we will charge 5% interest. If it is an individual tell them up front payment at completion. 

I will work with them and take small monthly payments as long as they continue to communicate with me. When the communication stops I send them to collections, usually within 60 days and add the collection fees to their bill

When your out doing your thing, trying to build your business, perhaps the question should be, how to avoid customers not paying their bill.

One solution is to ask the customer for a credit card, which you keep on file and would not be used unless payment was not received at the time of service.

Not sure how  long your company wants to wait to put a client into collections or what interest rate to charge per month, but I do know that if AR is not having luck, I would consider putting your sales rep (whoever sold the account) onto the client BEFORE you do anything too drastic. That is if you want to maintain a future relationship with their business.  Most sales people don't like to be put in that position, however, I welcome the opportunity to see if my contact with that person can help the situation.  Often the sales rep is the one with the client-relationship so can assist with positive results.

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