When you send a referral you are thought to be sending a person or firm that you know and can vouch for regarding their competence and their integrity. Referrals should be given with thought as you will be tied to their performance both in a good way, when they perform as expected, and in a not so good way , when they fail to do so. In the end, they reflect on you and your judgement 😏
One of the most important things I believe is important in referring a person/business is that I get to know the person that I will refer to a client, neighbor, or peer. One rule of thumb is if I would not use that person, I am certainly NOT going to refer that person/business to someone else. Almost all of my referrals come from fantastic individuals who I have used to repair/replace/update my own home. Price does matter, but many times the most inexpensive individual will give you the end result you did not desire! Sometimes a little more money gets you so much more in the long run. And, you know, if they don't do a great job on my own home, why would I refer them to another person?
Your referrals should be honest and true. Make sure that the individual(s) or company did something for you that was worth referring to share with others. Because people will use referrals because you said to and you vouch for the individual(s) or company performance. Make sure the referral is valid because a negative referral source is a reflection on you...
It is imperative that you know your client very well. (personality, wants & needs) You need to make sure that your client and your referred person is a good fit. Also that the person you are referring your client to is very well educated in his/her field and knows the product well.
It's extremely important that your referral source is trustworthy, honest and a good person/company. Since you're extending your referrals to others you need to make sure you feel confident. How would you feel if the referral you sent to others was not trustworthy, honest and a good person/company?
I try to give people two to three possible options when giving referrals. I want to make sure they can find the right person/company to fit their needs and their personalities. So I always say, "Check these people out, talk to them, and see who feels like the right fit to you."
For Red’s Blues to receive referrals, I try to live up to a good code of ethics: honesty, thoroughness, responsiveness, reasonableness, timeliness, mutual respect and being really good at what we do. If someone calls me or texts me or messages me in any way, I answer right away. I hate being ignored, and so I don’t ignore. Do unto others as you would have them do unto you. We suit up and show up when we say we are going to, and we do a great job so that when we leave, folks invite us back. We price fairly, for all involved, and negotiate to make the event work to everyone’s satisfaction.
Make sure you are right, then go ahead. . . There are several of most categories in North Texas. Try to send your friends to the better of the group.
I may be doing this incorrectly, but I tell the referrals to tell the business I sent them. So far, I have not received one, "Thank you." I don't know if the referrals are saying anything or even going to the businesses. If anyone has a better idea, let me know. okn
This is a tricky one, because of the perception of what I may think of as a good referral will differ from business to business. So I will list what I think are some of my best practices.
Have a list of at least 3 well vetted sources in each industry you typically send referrals. Such as Auto Dealers, Roofers, Banks or Bankers. Let the client you refer choose one of the three. That takes a little pressure off of you.
Reach out to the people you are going to send referrals to and make sure they are ok with this. Who knows they may not want any. Yikes. I can't imagine that. They may also add you to there list to send clients. Win, Win!!!
Really try and understand the needs of the client you refer. You want this to be a good experience for everyone. It wouldn't hurt to call the 3 referral businesses and let them know they may be getting a visit from a client of mine. Always ask your client if its ok to let them know you may come in.
When receiving referrals always send a hand written thank you card or take the referrer to lunch sometime.
That you have first hand knowledge of the service and know of others who have had similar and consistent service. Also knowing the people who ensure the quality of the work. My business is in its beginning practice and I will add more to my profile as website is complete and beta testing of one aspect/offering is complete.
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Answers (31-40)
When you send a referral you are thought to be sending a person or firm that you know and can vouch for regarding their competence and their integrity. Referrals should be given with thought as you will be tied to their performance both in a good way, when they perform as expected, and in a not so good way , when they fail to do so. In the end, they reflect on you and your judgement 😏
One of the most important things I believe is important in referring a person/business is that I get to know the person that I will refer to a client, neighbor, or peer. One rule of thumb is if I would not use that person, I am certainly NOT going to refer that person/business to someone else. Almost all of my referrals come from fantastic individuals who I have used to repair/replace/update my own home. Price does matter, but many times the most inexpensive individual will give you the end result you did not desire! Sometimes a little more money gets you so much more in the long run. And, you know, if they don't do a great job on my own home, why would I refer them to another person?
Your referrals should be honest and true. Make sure that the individual(s) or company did something for you that was worth referring to share with others. Because people will use referrals because you said to and you vouch for the individual(s) or company performance. Make sure the referral is valid because a negative referral source is a reflection on you...
It is imperative that you know your client very well. (personality, wants & needs) You need to make sure that your client and your referred person is a good fit. Also that the person you are referring your client to is very well educated in his/her field and knows the product well.
It's extremely important that your referral source is trustworthy, honest and a good person/company. Since you're extending your referrals to others you need to make sure you feel confident. How would you feel if the referral you sent to others was not trustworthy, honest and a good person/company?
It will reflect back to you good or bad.
I try to give people two to three possible options when giving referrals. I want to make sure they can find the right person/company to fit their needs and their personalities. So I always say, "Check these people out, talk to them, and see who feels like the right fit to you."
Make sure you are right, then go ahead. . . There are several of most categories in North Texas. Try to send your friends to the better of the group.
I may be doing this incorrectly, but I tell the referrals to tell the business I sent them. So far, I have not received one, "Thank you." I don't know if the referrals are saying anything or even going to the businesses. If anyone has a better idea, let me know. okn
This is a tricky one, because of the perception of what I may think of as a good referral will differ from business to business. So I will list what I think are some of my best practices.
Have a list of at least 3 well vetted sources in each industry you typically send referrals. Such as Auto Dealers, Roofers, Banks or Bankers. Let the client you refer choose one of the three. That takes a little pressure off of you.
Reach out to the people you are going to send referrals to and make sure they are ok with this. Who knows they may not want any. Yikes. I can't imagine that. They may also add you to there list to send clients. Win, Win!!!
Really try and understand the needs of the client you refer. You want this to be a good experience for everyone. It wouldn't hurt to call the 3 referral businesses and let them know they may be getting a visit from a client of mine. Always ask your client if its ok to let them know you may come in.
When receiving referrals always send a hand written thank you card or take the referrer to lunch sometime.
That you have first hand knowledge of the service and know of others who have had similar and consistent service. Also knowing the people who ensure the quality of the work. My business is in its beginning practice and I will add more to my profile as website is complete and beta testing of one aspect/offering is complete.