What Is Your Experience With SEO Agencies?

Have they been effective in attracting new business? In your opinion, are SEO's cost effective?

16 Comments 580 Views

Answers (1-10)

I've worked with dozens of clients to help improve their SEO, and there are some common misconceptions that come up frequently (I've seen many of them in the replies posted here). Here's the gist:

Unfortunately, there's no way to guarantee that our SEO efforts will land you on the first page of search engine rankings - at least not right away.

SEO is a long-term commitment and that starts with content. By improving the existing content on your website and adding various pieces of new content (i.e., blog articles), you *should* see a bump in organic traffic. But, that doesn't mean after a new blog article and a couple updates on your website you'll be on the first page of search results. SEO is a long-term commitment of monthly updates and consistent work.

It's about Quality over Quantity - The point is not to get just ANY traffic to your website, but the RIGHT traffic. Impressive #'s mean nothing if you're not targeting the right people. And targeting the right people means nothing if your website isn't set up to convert them into paying customers.

If immediate traffic is what you're looking for, we could take the same $ and create display ads (Google and Facebook ad campaigns) that would do that.

We NEVER guarantee clients a consistent #1 spot on Google rankings - and I highly advise business owners to stay away from any SEO agency that does. Because chances are, this is one of the unqualified, "fly by night" agencies people here are complaining about. Because Google's algorithms change all the time, your ranking on search engines may too. The strategies we recommend and implement will help your ranking grow steadily and organically, giving you better long-term results over quick hits.

From Google themselves "No one can guarantee a #1 ranking on Google. Beware of SEOs that claim to guarantee rankings, allege a "special relationship" with Google, or advertise a "priority submit" to Google. There is no priority submit for Google."

Andrea Gauvin
Digital Marketing Manager, Splash Marketing and Creative
[email address]
splashmarketingandcreative.com
facebook.com/splashmarketingandcreative

Lawrence Darby from HomeXpress Realty Inc.
Lawrence Darby from HomeXpress Realty Inc.
That is the issue, if you as an SEO provider knows it takes time then why do you charge so much money to people when you know they won't be getting results for quite awhile. See if it took this much time for every company to start producing results then every company would be out of business. Because the SEO companies know that probably 80% to 90% of the people who sign up with them won't be with them in a year and they already know what the reason will be then why don't they change their format to accommodate for this flaw in the business. Once a company starts getting results then you can charge more because they will want to continue getting results. The Fly By Night companies as you referred to will become successful businesses and continue to use your marketing. The way I see it and have experienced it is that you already know what the flaw is and instead of being proactive, companies like yours are reactive and decide to do nothing including providing what you claim to, because customer retention is low anyways. Bad business practice. Maybe that is why there are so many "Fly By Night" seo marketing companies. You understand how it works and expect the rest of the world should also. The fact is the rest of us don't care what your up against or how your product works we just want results and we want them now. If our business was doing great without using your SEO platform then there would be no reason to use you then would there. This is a flawed business that needs some thought put into it figure out how to build a reputation of trust and reliability rather than the current distrust and skeptic. Your clients who stick it out maybe getting great results from it however that is a small % of the people in business.

SEO isn't rocket science but its a hell of a lot of work to do it right....which takes a lot of time...meaning months (depending on how much or how little has been done previous to your taking on the client).

The biggest problem I see are these little shits that con people into thinking they can be "digital marketers" over night. They are creating hundreds of students who literally BS business owners. They con businesses into believing they're some SEO / digital marketing gurus, charge high prices for the work but have no experience and absolutely no idea how to even do the work. They outsource it all to other people who may or may not know anymore than they do; which is nothing.

I agree with Pablo that its important to advise the client of the probability of the success or lack of it dependent on their demands, their budget and length of time to accomplish the task. But I've had clients who insist on having things done their way. So I advise them that their demands are not going to work and that I'm not going to take the blame when it doesn't work. Refusing to do the job isn't the answer. As long as I explain the consequences, my conscience is clear.

Another thing that becomes a problem is when clients think SEO is the same thing as Search Engine Marketing. Its not. SEO gets your site noticed. Its designed to bring traffic. Its never meant to sell or convert into sales. It may help to do that but products and services that sell are primarily dependent on other things that SEO has no control over. Such as the cost of the item, whether or not there is a market for the product in the first place, poor photography, etc. So selling Christmas decorations in the middle of July isn't likely to sell very well no matter how good your SEO is. Or as I've said in the past, a guy who sells a rock painted like a strawberry has rocks in his head in the first place. No one wants one....and I did refuse to work on his site because it would never sell.

If you do not want to partner with an SEO company, then you might as well buy pay per clicks which will get you to the top pages of Google...but they will cost you. Paying large monthly sums to SEO companies is rediculous. If you are doing that...please buy pay per clicks.

SEO takes time and customers want it to happen tomorrow and depending on the competition that is out there, depends upon whether you show up or not. But, you DO need to SEO your website to even get into the game. Website builders do not SEO websites...well the good ones do, but most just want to design you a pretty website. SEO is all about owning more FREE space online, one page could target a different audience then another page. Pictures need to be SEO'd as well and are a better way to show up online at the top as well. Title of URL, title of page, title in text, title in description...all FREE spaces to take advantage of...but then you have to sit on it a while. Anyone who says, they will SEO your website and you will show up at the top tomorrow are telling you a lie.

Someone mentioned not to use the low keywords, obviously you haven't been taught why you go for those. They are keywords that Google says people are typing to find your business, but businesses are not buying those words...that is the why they are low...well those words used the right way could bring you generic traffic in some category.

There are other things you need to do along with SEO to help you show up online. Building the FREE internet directories is one thing, but it also takes time to help you...but directories work with your SEO to help you show up. When you build the directories, you have to get reviews about how you have serviced your customers. The SEO guy can't do that for you, Google wants people to write reviews themselves on their devices or you get bad marks from Google.

Check-in's are big right now. When someone comes to your business are you getting them to check in, if they do...they can also write a review. Facebook has the ability to let them use your internet to check-in where you write them a greeting and show the specials of the day. Your business needs to have drilled into from all of the employee's to use check-in and get reviews. That would help you show up online.

Backlinks to your site help: when you or an employee make a comment about your business online...use the full URL of your business to give you a backlink or on Facebook or anywhere else you are online. Good links to your business will help you. (full URL's are http://www.businessurl

An SEO company can make sure your site is targeting audiences and build directories, but you need to partner with them to make sure the audiences are targeted that you want to hit, not the ones they want to hit. You need to partner with them to build reviews. They can set you up with tools to help you build reviews, but you have to be proactive to build them. You need to do check in's to your business. If you are not willing to get into the game which does not mean that you spend hours on everything, it means that you look over keywords be set up systems to help your business show up online, then just buy the pay per click.

Michael Murray from Tarpon Internet Marketing, LLC
Michael Murray from Tarpon Internet Marketing, LLC
Bob,I have to take a huge exception to your advice. It is bad advice and will end up causing businesses to lose a lot of money. AdWords has a LOT of problems, not the least of which is tht it doesn't offer near what you're telling folks. http://www.ampercent.com/heatmap-of-sponsored-resu... You are never on AdWords 24/7/365, like you are with SEO. If someone searches for your keyword on Google and it is not your turn on AdWords, you lose a possible sale. SEO has evolved. Having to poke keywords into Web pages never worked very well anyway and is no longer needed. Having to pay for SEO for 4 to 6 months and then finding out you have nothing is no longer needed. "Anyone who says, they will SEO your website and you will show up at the top tomorrow are telling you a lie." Unfortunately, YOU are the one telling a lie. It is DEFINITELY possible to do this, and some of us even charge NOTHING until all keywords are on page 1 of Google. Pretending the solution doesn't exist or attacking those that HAVE the solution and can prove it is not the way to protect your business. People are not as stupid as you think and even a minor amount of research shows that how Google determines a Website will be ranked is a tightly guarded secret that NOBODY knows. Not the top Web gurus, NOBODY. So, how can you rank a Web page to rank on page 1 of Google for a top secret criteria? You can't. SEO is basically a scientific wild guess, based upon empirical observation that is largely a failure. The huge number of complaints from people that paid for SEO and got nothing for the money is evidence of that. Ranking for low competition keywords is another trick. That benefits the SEO company, not the customer. The hope is that by using low competition keywords, a page 1 ranking will result in 4 to 6 months and they won't lose a paying customer. Unfortunately, most times that does not work. In addition, low competition keywords have little to no traffic associated with them. Think about it, who really wants to compete for a keyword with no traffic? The answer is to go after the most searched for keywords today that have high competition. Those are the keywords with massive traffic. Does that strategy work? Yes. one of our clients gets 1.300 to 1,700 Website visits monthly. In AdWords terms, at the average $5,00 per click AdWords cost, we're talking about $6,500 to $8,500 monthly. SEO is obviously also a much cheaper alternative. You describe what will ultimately become a second job for the business trying to prevail with SEO. In reality, with working SEO, all you need is three things and the rest is automatic: 1.) What is your business niche? 2.) How many keywords do you wish to rank on page 1 of the organic search results for? 3.) What city do you want to dominate? One thing I caution EVERY business think about paying for SEO is DEMAND PROOF of ability. If they tell you that they can get you on page 1, make them show WORKING EXAMPLES, not old screen captures, of Google rankings. We have proof, along with update dates of the last SEO promotion for a client, on our Website. Folks, the SEO community works hard to make sure that you don't know that there is an SEO method that works 100% of the time to get on page 1 of Google. They want you to keep doing the "same stuff, different day" that they sell because the Emperor has no clothes. Anyone trying to tell you otherwise is tagged as "self promoting", which guarantees that you will NEVER know that there is an alternative. I have deliberately not provided a link to my Website or proof of our outstanding ability to get everyone page 1 ranking results on the Google organic search results to try and avoid the "self-promotion" complaint. You can find my Website link on my Alignable profile. please take a moment and educate yourself to what can be.

Michael, in the last 22 yrs, we have spent a ton of money on several options that promised a great deal of results, and we never found one that actually delivered on what they promised. Sadly. With the internet sales and social media so big these days, we have actually found it to be easier and more economical to have a full time employee that is dedicated to dealing with all the social media, website, and internet things we have to keep up with. She is a graphics designer too, and that is also an important in-house function. We need a lot of labels, ads, and etc. done on a regular basis. We now have two people in house dealing with all we need. Subcontracting things out to agencies has not worked well for us at all. We may well be unique in that experience, or just had very bad luck. As one of the people said, there are hundreds/thousands of people saying they are the best SEO out there - we get calls every week from them. Sadly, it seems to make it hard for the ones that really are good, and do perform well for their customers. Having the control of in-house gives us flexibility too, and the ability to change ads, images, and a faster response time to things as they occur. We are not submitting to an agency and then waiting for changes to happen. This fits our company, and definitely would not work for all.

The main problem I run into is that MOST small businesses should NOT be relying on search engine traffic to bring them business. I have a friend who was spending $500 a month on SEO when he owned a local restaurant. He had no traditional advertising running, so nobody even knew he was there. When I talked him into putting that money into Digital Ads & Radio, his restaurant filled up.

SEO has a purpose, but MOST businesses should not be relying on search engines for the bulk of their customers.

I don't think the problem is with SEO agencies. The problem is with business owners who refuse to use their rational brain. If somebody promises you 1st page of Google for $500, think how many of your competitors have at least $500. Do you think you are the only one with $500. Do you think after 22 years of the internet as we know it, your competition hasn't figured that out? So you throw $500 at it and expect a massive flow of traffic to crash your server.

Who is at fault? The guy who is selling snake oil or the fools buying it?

Honestly, SEO is the new "uncharted" territory and should be regulated in some way. There are way too many so called "experts" guaranteeing first page or top of page results and charging outrageous fees to get you there! I must get three calls every month to "increase my google standings" or similar.

This becomes such a murky he said, she said business model, that there is seldom any "concrete" examples to discuss as it is always changing. More excuses than results and no one is ever accountable!

There are some honest and knowledgeable SEO folks out there (like Cadillac SEO) but they are few and far between. Many are simply a money pit!

Join Your Local
Business Network

Connect & get quality referrals
from Small Business Owners