What's the best answer to, "Your competitor quoted me a lower price?"

Although the question is about price, the answer really isn't about price. As a business owner, you have to be able to clearly communicate your competitive advantage, what makes you different (better) than your competition, and the benefits of your products/services. It is also important to determine your market position (high end, mid point, low end) and price to match. For example if you are in the high end market, you are not competing on price but on image. If you are in a low end market then you are competing more on price.

I would not walk away nor negotiate. First I would ask them to compare the coverage that I have offered to the competitors. Usually if it is lower there is a reason behind the lower rate. I am here to protect my customers in the case of a loss. And lower doesn't mean better.

I do Quality work my work speaks for me You have people that say they can do good work but most of the time it will come back to bite them.I don’t believe in cheap work and cutting costs i will stand firm on my price

Yes, there is a time to walk away. I find myself stating to the price only shoppers, please hang on to my information, you may need to call me to fix or finish the job from the that bargain price contractor. We are also fully insured and have many referals to stand behind our work.

We have also find, the bargain shoppers can also be the hardest to get your final payment from when the job is completed.

As I was taught growing up, "You get what you pay for"

We all want customers for life!

Good Luck,

Rob Nash

Carefree LL

It is essential and important that you establish your corporation as unique!!! You must establish a process which no one else has. With this in mind you have NO COMPETITION out there from any other company. I also specialize in Forensic Business Integration, which is a precision analysis and ongoing monitoring program., We articulate the vision of your company, problem solve around obstacles when they arise, analyse opportunities and risks, and make your company unique, in demand, and exclusive. We operate in a three-month world and strive move your company forward every 90 days. What is distinctive about your business, or what do you offer that other services don't? You are in charge and do not worry about your so called competition; offer to your client something no one else can do!!

Number one and foremost....I NEVER....put down or critisize my competitors .

Then I explain that my prices reflect my expertise ,the quality of workmanship and the quality of materials that I use to complete their project. I may not be the least expensive workroom in the area but I am by far not the most expensive. I try to keep my pricing competitive, yet reasonable for the products they receive

It’s still hard when our competitors sell the same product and also have good reviews and come recommend. We do try and sell our services and inspect all our jobs. We ask them questions because maybe the product for the homeowner may not be right fit that the competitor is trying to sell. Then the homeowner will be unhappy in the end. Which we don’t want that. It does get frustrating. But some times your right bargain shoppers can be the worst jobs some tomes

In my business if a client runs into a "lower price" they are more than likely buying from someone who is not in the business anymore. And if I know that they are buying "illegal" product I politely and professionally warn them against buying products from unauthorized consultants. But on the other hand, in my business you can sell your products for whatever price you like. So if profit is not an issue then it can be done. In those cases, I walk away because I find that you are not going to talk most people out of "cheaper". Hope that helps.

ask who gave them the quote. 90% of people are lying when they say that, and will stutter and refuse to give up the name when asked.. However, if you know the competitor and the quote seems legit.. offer to match it and schedule the job at a time at your convenience,.. if they want it at their convenience ( a specific date and or time).. you move back to your original quote.. customer demands override discounts.. i almost always match quotes if they're reasonable.. the reason being.. working for a little less on a job here and there is better than your competitor working at all..

Hi Jeff,

I can only tell you what I do. In all my years of selling a person buys the person, not the price. Rejection is your best protection!

Be Kind to Yourself,

Marvin