But are they the Manufacture of their own products, or resellers with the middle man price hikes. Just because it looks the similar doesn't mean its the same... Let's compare the specs of the item, since we produce our own items, I have my spec on hand now, and we can go from there!
Well, if you can’t win based in price, and as a specialty retailer that’s difficult, service and perhaps selection would be the next key ingredients to highlight. In a B2B situation, having great relationships in place is key. A bit harder if it’s a retailer to consumer transaction.
I explain what Value Added Services my brand offers that distinguishes us from those that sell similar products. I would also go in depth to explain the levels of customer service we commit to.
That's nice, well are they a higher education exercise professional? Did they get their certification in 1 weekend? Do they look the part but don't know how to actually train anyone other than themselves? Are they more focused on their phone/side conversations than you? Are they showing you machines for the 3rd time this month?
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Customer service, attention to detail, quality of materials and workmanship can set you apart from the competition.
we are the ones who stand behind all our merchandise
with great customer service
But are they the Manufacture of their own products, or resellers with the middle man price hikes. Just because it looks the similar doesn't mean its the same... Let's compare the specs of the item, since we produce our own items, I have my spec on hand now, and we can go from there!
Well, if you can’t win based in price, and as a specialty retailer that’s difficult, service and perhaps selection would be the next key ingredients to highlight. In a B2B situation, having great relationships in place is key. A bit harder if it’s a retailer to consumer transaction.
I explain what Value Added Services my brand offers that distinguishes us from those that sell similar products. I would also go in depth to explain the levels of customer service we commit to.
I have a relationship with all of my clients that is over and above just the products I sell.
That's nice, well are they a higher education exercise professional? Did they get their certification in 1 weekend? Do they look the part but don't know how to actually train anyone other than themselves? Are they more focused on their phone/side conversations than you? Are they showing you machines for the 3rd time this month?