Here are tips on keeping the clients you have and getting new ones. Always value relationships with your clients. Send hand written Thank You cards could be a powerful tool.
Over the years I have tried to be a resource for my clients who are searching for various lending scenarios. My philosophy is my brand value increases as others become confident and aware of me as a trusted adviser. So when they need one of our self employed stated income loan programs, I will be the one they rely on. Just like the old "Shell answer Man"
In the end, it comes down to how you treated the client during the process and their perception of your overall performance that matters most. If they enjoyed the journey, whether that be the buying or selling process, then they will be inspired to recommend you. Exceeding the client's expectations should result in the client becoming your advocate. Blowing the clients away with creative, performance oriented attention will likely mean they will become evangelists for the prospering of your business.
So basically if you are not getting referrals you may not being doing a good job. At the end of your real estate service your client should be so pleased that they basically are begging to give your a referral.
ASK is another way, .... The best way for any new, past or future client is to hand them, fax, email a survey,, How was my experience, have a few yes / no questions, then a few questions where they need to describe the experience and ask then to be blunt. If there was a problem or issue to not be shy and to just spell it out. Last question would you refer this person out & do you have a referral for this person,, please write info here. (Agent does pay out a $500 fee to any referral that results in a closed transaction) .
That is how you get referrals... everyone likes extra cash, so use that fact to get more deals for yourself. Remember any referral fee paid out is tax deductible for you at end of year.
So go get your referrals. Send this form to all past clients, current clients, family and friends... EVERYONE could use and extra $500.
We work with companies and individuals through mutually beneficial partnerships.
We are in the business funding space, providing short term unsecured resources to small businesses, and most of the time we come across clients that have needs for residential mortgages, purchase and refinancing, as well as other consumer lending products and services that we can't provide and our strategic partners can.
At the same time we believe that those same strategic partners have clients that are looking for immediate unsecured short term business funding, for which we provide rapidly and compensate through referral previously accorded fees.
I work referrals from the get go. I get to know my customers and ask questions. I then express a personal interest in their lives and show that not only am I helping them with their mortgage but I show that I care about them and their interests. Take the time and get to know them. Let them feel comfortable and gain their respect and trust. If you gain this relationship, more referrals will come your way!
The #1 time to ask for a referral is upfront, when taking the application. Don't be shy. When people are looking for a home loan, it's often a discussion within their group, and they likely know someone else who is also looking for a loan. In addition to asking, I still use postcards. I know some people don't believe in postcards anymore, but last year my biggest commission was from a client who kept my postcard. He kept it because the picture was of my dog, and not me.
I get a lot of referrals from word of mouth, we service, refurb and sell coffee units, espresso parts and and other restraunt equipment. We offer same day service and have 4 service techs crossed trained and certified. Some of our referrals are from major companies throughout the United States and we are on the top 10 list. This is all done by bending there for your customers no matter what. Also ask your current customers to hand out some business cards/magnets for you even send some with invoices or just drop by a company talk with them and leave a few cards, it could take some time patient good things com explained to those who wai
Answers (1-10)
Make it clear what types of referrals you want. I specialize in mortgages for doctors, my clients know this and send me doctor friends.
Over the years I have tried to be a resource for my clients who are searching for various lending scenarios. My philosophy is my brand value increases as others become confident and aware of me as a trusted adviser. So when they need one of our self employed stated income loan programs, I will be the one they rely on. Just like the old "Shell answer Man"
So basically if you are not getting referrals you may not being doing a good job. At the end of your real estate service your client should be so pleased that they basically are begging to give your a referral.
ASK is another way, .... The best way for any new, past or future client is to hand them, fax, email a survey,, How was my experience, have a few yes / no questions, then a few questions where they need to describe the experience and ask then to be blunt. If there was a problem or issue to not be shy and to just spell it out. Last question would you refer this person out & do you have a referral for this person,, please write info here. (Agent does pay out a $500 fee to any referral that results in a closed transaction) .
That is how you get referrals... everyone likes extra cash, so use that fact to get more deals for yourself. Remember any referral fee paid out is tax deductible for you at end of year.
So go get your referrals. Send this form to all past clients, current clients, family and friends... EVERYONE could use and extra $500.
Good luck!
We are in the business funding space, providing short term unsecured resources to small businesses, and most of the time we come across clients that have needs for residential mortgages, purchase and refinancing, as well as other consumer lending products and services that we can't provide and our strategic partners can. At the same time we believe that those same strategic partners have clients that are looking for immediate unsecured short term business funding, for which we provide rapidly and compensate through referral previously accorded fees.
I work referrals from the get go. I get to know my customers and ask questions. I then express a personal interest in their lives and show that not only am I helping them with their mortgage but I show that I care about them and their interests. Take the time and get to know them. Let them feel comfortable and gain their respect and trust. If you gain this relationship, more referrals will come your way!
The #1 time to ask for a referral is upfront, when taking the application. Don't be shy. When people are looking for a home loan, it's often a discussion within their group, and they likely know someone else who is also looking for a loan. In addition to asking, I still use postcards. I know some people don't believe in postcards anymore, but last year my biggest commission was from a client who kept my postcard. He kept it because the picture was of my dog, and not me.
I get a lot of referrals from word of mouth, we service, refurb and sell coffee units, espresso parts and and other restraunt equipment. We offer same day service and have 4 service techs crossed trained and certified. Some of our referrals are from major companies throughout the United States and we are on the top 10 list. This is all done by bending there for your customers no matter what. Also ask your current customers to hand out some business cards/magnets for you even send some with invoices or just drop by a company talk with them and leave a few cards, it could take some time patient good things com explained to those who wai
Ask.
Kind words and apprecisition go a long way..