former owner of     ABC Office Machines LLC, Grants Pass OR
Ron Wright from former owner of     ABC Office Machines LLC

Ron Wright

former owner of ABC Office Machines LLC

About Us

Sales, Service, Leasing & supplies for copier, printers and managed print services. cdi+ comptia certified. award winning technician in the copier industry. certified by...Brother, Canon, Copystar, Epson, Fellowes, HP, konica/Minolta, Kyocera, Lexmark, Nec, Oki, Xerox...d-link, Netgear, Microsoft partner, intel partner, Lenovo.

Products & Services
Sales and service of the copier world. Xerox is the biggest name in the business and we are proud to be with them
Crexendo telephone systems. manage your phone system with less costs and more simplicity
color or black and white we do it all
Recommendations Given (36)
"Steve has extreme talent in producing videos and putting them onto CDs watching his fingers..." Read more "Steve has extreme talent in producing videos and putting them onto CDs watching his fingers manipulate the keys is pure genious"
"Noble cause for our hurt brotheren"
Recent Activity

Ron from former owner of ABC Office Machines LLC Answered this on August 29, 2019
honesty.  the customer is not always right but can be taught the truth I never tell them what they expect to hear. I tell them the truth then I back it up with the facts, my reputation stands (more) honesty.  the customer is not always right but can be taught the truth I never tell them what they expect to hear. I tell them the truth then I back it up with the facts, my reputation stands

Ron from former owner of ABC Office Machines LLC Answered this on January 07, 2019
absolutely though in this day and age getting made in America is tougher still promoting you and everything  USA is a positive (more) absolutely though in this day and age getting made in America is tougher still promoting you and everything  USA is a positive

Ron from former owner of ABC Office Machines LLC Answered this on September 28, 2018
being honest and polite to customers. my best is I had a machine that we replaced with a different mfg - Xerox. this customer, even after 5 years with me. He was so happy from the service we had provided over this time frame for HIS mission critical job that he asked who to send a letter to. I... (more) being honest and polite to customers. my best is I had a machine that we replaced with a different mfg - Xerox. this customer, even after 5 years with me. He was so happy from the service we had provided over this time frame for HIS mission critical job that he asked who to send a letter to. I asked the the mfg for the name of Prez or VP and they said email ? No... I said, he wanted to physically write a letter to thank them for my service. No ONE does this anymore, but this customer was so happy he wanted them to know in writing. this is a true testament to your doing the job right and treating your customers as you wish to be treated

Ron from former owner of ABC Office Machines LLC Answered this on September 13, 2018
win 10 auto updating is screwing up so many things i had to turn it off i have a valued and trusted computer company "Businessware" who takes care of my in house server and workstations. I do all the updating and minor repairs personally. I however am not a server person. though I can... (more) win 10 auto updating is screwing up so many things i had to turn it off i have a valued and trusted computer company "Businessware" who takes care of my in house server and workstations. I do all the updating and minor repairs personally. I however am not a server person. though I can troubleshoot to the server for diagnostics. if you want less headaches it is imperative to have someone having your back when it comes to servers. AND HAVING A BACKUP CANNOT BE UNDERSTATED

Ron from former owner of ABC Office Machines LLC Answered this on September 10, 2018
I used to do free estimates for anyone. then as tracked how it worked and found that they would get me to diagnose it then take it to someone working out of their garage to fix it cheaper. My time is too valuable and my very numerous certifications are too expensive, to allow this to happen.... (more) I used to do free estimates for anyone. then as tracked how it worked and found that they would get me to diagnose it then take it to someone working out of their garage to fix it cheaper. My time is too valuable and my very numerous certifications are too expensive, to allow this to happen. people have become untrustworthy as the moral compass seems to be broken. Now I only do discounts for chamber members or veterans. any discount I do now is posted and not ambiguous.

Ron from former owner of ABC Office Machines LLC Answered this on September 10, 2018
You need to be out there. I enjoy schmoozing as it were. If you listen you can gain invaluable knowledge. if you are not out there then you start to become invisible I firmly believe in talking AND listening to different perspectives, then i can offer options my company would be in a position to... (more) You need to be out there. I enjoy schmoozing as it were. If you listen you can gain invaluable knowledge. if you are not out there then you start to become invisible I firmly believe in talking AND listening to different perspectives, then i can offer options my company would be in a position to assist them with

Ron from former owner of ABC Office Machines LLC Answered this on June 25, 2018
I see both sides. In my store they can have what I call comp time to play   or on their lunch whatever they want. None of this is within view of our customers.  Some days lunch gets interrupted quite frequently so this compensates for that.  ALWAYS AFTER ALL CUSTOMER JOBS ARE FINISHED....I also... (more) I see both sides. In my store they can have what I call comp time to play   or on their lunch whatever they want. None of this is within view of our customers.  Some days lunch gets interrupted quite frequently so this compensates for that.  ALWAYS AFTER ALL CUSTOMER JOBS ARE FINISHED....I also encourage them to do their training at the office so they can do it on 60 meg download vs home networks and I am there for assistance and teach the correct process I have been in other stores and been ignored by staff playing. I have a tendency to leave the business when it is done to me.  not an issue here but that would not fly at my business. Customer takes precedence

Ron from former owner of ABC Office Machines LLC Answered this on June 21, 2018
excellent and accurate Jeff    kudos (more) excellent and accurate Jeff    kudos

Ron from former owner of ABC Office Machines LLC Answered this on June 15, 2018
I send polite reminders then after 90 days i make a personal appearance and see why it has bee ignored (more) I send polite reminders then after 90 days i make a personal appearance and see why it has bee ignored

Ron from former owner of ABC Office Machines LLC Answered this on May 18, 2018
start with respect   then listen. what I hear most from customers is brand X does not listen to what they are saying. they just push their agenda for what they think the customer wants or what they can oversell them (more) start with respect   then listen. what I hear most from customers is brand X does not listen to what they are saying. they just push their agenda for what they think the customer wants or what they can oversell them

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