This live, interactive workshop is designed to help professionals confidently navigate Microsoft’s rapidly evolving Outlook ecosystem. This class will help you understand the transition to "One Outlook" and take advantage of Outlook’s most useful productivity tools.

During this session, you will learn practical, time‑saving techniques they can use immediately without a technical background.

We’ll walk through features that often go unnoticed, demonstrate how to customize your workspace, and show how Outlook can support well‑known time‑management frameworks.

By the end of the workshop, you will be able to:
- Explain Microsoft’s One Outlook strategy and understand how New Outlook and Outlook on the Web fit into the broader changes.
- Use built‑in tools to improve speed, accuracy, and organization, including Quick Actions, keyboard shortcuts, Undo Send, message pinning, and snooze options.
- Apply Outlook features to proven productivity techniques, such as the Eisenhower Matrix, the 1‑3‑5 Rule, and calendar‑based task scheduling using My Day.

SPEAKER: O Leonard
O Leonard is the founder of Rainwater Growth a small training Consultancy based in Silver Spring, MD.  She is lifelong learner with a passion for simplifying complex business processes and driving digital transformation to help others!With over 20 years experience in the public sector providing excellent service to both internal and external customers, designing and developing technical training, managing programs, and providing tech support, she works to find ways to make technology accessible and effective for everyone.