What do you find is the biggest challenge(s) to getting a customer to come back to you for repeat business?
Answered by:
Karen Armstrong
Damsel in Defense Independent Senior Mentor
2 Questions answered
Answered on July 13th, 2018
Customer service is key. Your first step should be to always thank them a few days after , make it personal with a quick note. Treat them as you’d like to be treated but amp it up. Follow up, not just once but maybe quarterly or even yearly.
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