About Us

We are licensed insurance claim professionals, recovering MILLIONS of dollars for our clients every year. Whether your home or business is damaged by Fire, Flood, Lightning, Wind, Hail, Hurricane, Tornado, Pipe Leak, Water Damage, Roof Damage, Theft, Vandalism, Sinkhole, or any other covered event, you need an insurance profession to assist you in maximizing your claim settlement. Why would you ever settle for less?

Consumer Rules:
Never accept less than what is owed.
Know what is owed.
When in doubt, hire a professional.
Your claim is covered until WE say it is not.

How We Got Started

I worked as an adjuster for a major insurance company for 17 years, and knew I could provide better service and results on my own. What I didn't realize was just how much of a difference I could make for people. It is HUGE! And now I love what I do for a living - help people recover from disaster.

Products & Services
Public Adjuster by Gold Star Adjusters
Professionally represent and assist residential and commercial insurance consumers on property losses (fire, water, storms, theft, sinkhole, etc.).
Represent insurance consumers at mediation conferences to resolve disputed insurance claims.
Represent insurance consumers as Appraisers to resolve insurance claim disputes.
Recommendations Given (63)
"Experienced, well known, and trusted."
"I've known Rob Hile and K & D Roofing for at least 10 years, and have always found them to be..." Read more "I've known Rob Hile and K & D Roofing for at least 10 years, and have always found them to be professional and knowledgeable. More importantly, I have not heard any complaints about their work, which means a lot."
Recent Activity

Mark from Gold Star Adjusters Answered this on December 14, 2020
As a result of the pandemic, we use DocuSign to reduce the sharing of documents and pens, we mask and socially distance as appropriate, and for business owners we offer to have your policies reviewed by an attorney with expertise in determining whether you may have coverage for business... (more) As a result of the pandemic, we use DocuSign to reduce the sharing of documents and pens, we mask and socially distance as appropriate, and for business owners we offer to have your policies reviewed by an attorney with expertise in determining whether you may have coverage for business interruption or other losses resulting from COVID-19.

Mark from Gold Star Adjusters Answered this on February 15, 2019
As an introvert, I started with structured networking (Chamber of Commerce). This got me more comfortable, but I'd still be a mess at general meet and greets, except after years of structured networking, I now know many people at just about any local networking event. I find a "friend" and they... (more) As an introvert, I started with structured networking (Chamber of Commerce). This got me more comfortable, but I'd still be a mess at general meet and greets, except after years of structured networking, I now know many people at just about any local networking event. I find a "friend" and they introduce me to 1, 2, or more people. Then I find another friend, and repeat. Stick with it. Think long term. Go and do!

Mark from Gold Star Adjusters Answered this on October 19, 2018
Many great responses here. I would add the critical need to document your covered property in detail, both structure and personal property, and both inside and outside the home, and both before and after the loss. Keep this documentation in digital form in multiple locations to ensure access... (more) Many great responses here. I would add the critical need to document your covered property in detail, both structure and personal property, and both inside and outside the home, and both before and after the loss. Keep this documentation in digital form in multiple locations to ensure access following a catastrophic event. Know the claim process will not be quick or painless, and prepare mentally for this. Be determined to recover fully. Document every claim related interaction as if you will need to testify in court (this will help ensure you don't have to go to court). Seriously consider hiring an expert to represent and advocate for you and your claim. Otherwise, the only claim representative involved will be advocating for your insurance company, not you. 

Mark from Gold Star Adjusters Answered this on August 02, 2016
All of the above. Working towards getting over these excuses. (more) All of the above. Working towards getting over these excuses.

Our Recognition

We're highly recommended by locals on Alignable

Highly Recommended

By 25+ Local Business Owners!