About Us
PDXPERT Medical Billing is a local small business that provides medical billing and office support services to alternative healthcare providers. Along with billing claims to insurance companies we handle credentialing, insurance benefit checks, administrative and billing systems audits and training, and more! Even though we are in the 'business of healthcare' we believe that patient care comes first. We operate our company ethically and stay true to our high standard of service. Our long term goal is to lead the industry in redefining the business of healthcare.
How We Got Started
After nearly 15 years as a massage therapist working alongside doctors and other health care professionals I picked up a lot of the business side of things. A colleague recognized my organizational and critical thinking skills and trained me on medical billing. Five years later I've turned it into a business and began serving individual practitioners and clinics throughout Portland Oregon.
The products and services we offer
Recommendations Received (8)
"Cortney has been such a Godsend navigating the world of insurance for me so that I can..."
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"Cortney has been such a Godsend navigating the world of insurance for me so that I can concentrate on taking care of my clients. Thanks Cortney!"
"Highly knowledgeable, extremely competent, timely and clear with communication, and as a bonus..."
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"Highly knowledgeable, extremely competent, timely and clear with communication, and as a bonus Cortney is a pleasure to interact with. "
Products & Services
Send government and commercial medical claims to corresponding insurance companies, receive explanation of payments and enter into the billing soft...
PDXPERT Medical Billing offers virtual appointments and consultations for clients.
We offer ongoing educational web series for healthcare providers, healthcare business owners and other medical billing providers. We believe in edu...
Recommendations Given (19)
"Kim is knowledgable and professional, a great therapist and teacher! "
"Pablo is the best massage therapist I know! Not only is he a great LMT but he has excellent..."
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"Pablo is the best massage therapist I know! Not only is he a great LMT but he has excellent intuition and knows exactly how to work on each of his clients. I highly recommend him to everyone I know."
Recent Activity
If it’s easy to learn and easy to use the best marketing tool you have it is to get it in front of providers. I would recommend group and private sessions to show off the key features of your software to get them interested. If you come with lunch even better!
(more)
If it’s easy to learn and easy to use the best marketing tool you have it is to get it in front of providers. I would recommend group and private sessions to show off the key features of your software to get them interested. If you come with lunch even better!
I serve healthcare providers and in my opinion many health care providers aren't concerned enough about patient privacy. This isn't for lack of caring, certainly healthcare providers care about their patients, it's simply that our world is shifting into an electronic interface and not everyone is...
(more)
I serve healthcare providers and in my opinion many health care providers aren't concerned enough about patient privacy. This isn't for lack of caring, certainly healthcare providers care about their patients, it's simply that our world is shifting into an electronic interface and not everyone is aware of or knowledgeable about cyber security and HIPAA regulated software. I think the biggest challenge is to bring healthcare clinics and individual practices into the technological age without compromising patient data and privacy.
In my experience many providers do not understand the business of healthcare, they understand healthcare. Even though they need income, because at the end of the day it is a business, that’s just not why they got into the industry. They often trust the people they’ve put into those positions to...
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In my experience many providers do not understand the business of healthcare, they understand healthcare. Even though they need income, because at the end of the day it is a business, that’s just not why they got into the industry. They often trust the people they’ve put into those positions to take care of that for them. If they are doing it themselves they practically need a whole other education to be able to run the business and deal with insurance. I recommend to my clients and providers that I present to to know yourself and your limits, and there’s no shame in having somebody else do it for you.
I agree with some of the other answers here; just get in with one or two physicians and they'll grow your business for you. The medical profession is often close knit and I have found they prefer referrals over a cold search on the internet. If you do good work and can translate the business of...
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I agree with some of the other answers here; just get in with one or two physicians and they'll grow your business for you. The medical profession is often close knit and I have found they prefer referrals over a cold search on the internet. If you do good work and can translate the business of healthcare into the profession of healthcare you'll be good to go. Good luck!
Establish a niche in the market. Make your own game plan as to who you want to bring in as clients and what services you are willing to provide, then get real good at your niche. Clients will come. I agree with another one of the responders, the best referrals will come from providers who use...
(more)
Establish a niche in the market. Make your own game plan as to who you want to bring in as clients and what services you are willing to provide, then get real good at your niche. Clients will come. I agree with another one of the responders, the best referrals will come from providers who use your services. The medical community is a fairly tight community so good service providers make their rounds!
Good old fashioned face to face contact! Get into some farmers' markets or events to showcase your skill. Look for businesses that offer insurance to their employees that you are in-network with and reach out to them with some deals. And get a website to direct interested parties to so they can...
(more)
Good old fashioned face to face contact! Get into some farmers' markets or events to showcase your skill. Look for businesses that offer insurance to their employees that you are in-network with and reach out to them with some deals. And get a website to direct interested parties to so they can learn more about you and read your stellar reviews!
Yes yes yes! Many employers choose to give a monthly stipend to employees for them to acquire their own insurance so that they may keep it past the time of their employment. I believe it is also beneficial to provide paid vacation and sick days if it is possible for the business to do so.
(more)
Yes yes yes! Many employers choose to give a monthly stipend to employees for them to acquire their own insurance so that they may keep it past the time of their employment. I believe it is also beneficial to provide paid vacation and sick days if it is possible for the business to do so.
I list out my duties, tasks and responsibilities and then categorize them. The categorized list is what I would consider my job description. Then if asked for a detailed look at that description I just give them the original list that was created.
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I list out my duties, tasks and responsibilities and then categorize them. The categorized list is what I would consider my job description. Then if asked for a detailed look at that description I just give them the original list that was created.
My line of work is confusing and heady which is essentially why I have a job, people don't like dealing with insurance companies and won't if they can help it. This also means that it is hard to understand my job and the facets involved. I have found typing up instructions, educational materials...
(more)
My line of work is confusing and heady which is essentially why I have a job, people don't like dealing with insurance companies and won't if they can help it. This also means that it is hard to understand my job and the facets involved. I have found typing up instructions, educational materials or newsletters from time to time can be helpful for my clients who go out of their way to learn more on their own. Otherwise I stay as available as I can to my clients to educate them on what it is that they need to know - on what they ask to learn! My teacher always said "you shouldn't answer a question that hasn't been asked because the information won't stick". I try to keep that in mind.
