Virginia Plumbing and HVAC - American Mechanical, Virginia Beach VA
John Cornett from Virginia Plumbing and HVAC - American Mechanical

John Cornett

Virginia Plumbing and HVAC - American Mechanical

About Us

Our master home technicians offer plumbing, electrical, HVAC, and generator repairs and installations with affordable, high-quality service. Serving Virginia Beach, Norfolk, and surrounding communities.

Recent Activity

John from Virginia Plumbing and HVAC - American Mechanical Answered this on August 02, 2018
We love social media!  Mobile devices have created a whole new playing field.  Live chat and instant scheduling are an inescapable factor in business today.  We have had some difficulty with the effort before yet we used the experience to know about how to prevent future missed steps!  The key is... (more) We love social media!  Mobile devices have created a whole new playing field.  Live chat and instant scheduling are an inescapable factor in business today.  We have had some difficulty with the effort before yet we used the experience to know about how to prevent future missed steps!  The key is to give relevant information to the viewer and to respond quickly to their requests for service.
1 Reply

John from Virginia Plumbing and HVAC - American Mechanical Answered this on July 30, 2018
Employee training and marketing!  Both of these areas are constantly in demand and are effective in generating more revenue for the company. (more) Employee training and marketing!  Both of these areas are constantly in demand and are effective in generating more revenue for the company.

John from Virginia Plumbing and HVAC - American Mechanical Answered this on July 27, 2018
People, Trust and Value!  Customer service first exposure to the company.  Friendliness, courtesy and integrity to the customer experience!  Believe in what the product will do for the customer!  Show confidence in the way the product is presented to the customer; get them enthused.  Ask the... (more) People, Trust and Value!  Customer service first exposure to the company.  Friendliness, courtesy and integrity to the customer experience!  Believe in what the product will do for the customer!  Show confidence in the way the product is presented to the customer; get them enthused.  Ask the customer if they realize what the product will do for them.  Let the customer make the decision based upon what they know about the product and they will make the decision for themselves