What's your #1 piece of advice for those who work by referral?
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Do quality work . Make sure you communicate with the client. Listening to your client is part of the communication. Be honest and sincere to you client. If there is warranty issues take care of it . "If you take care of the little things the big things run smooth." Schedule the work in a timely manor and get it done! Word of mouth is the best reputation you can have. This assures great referrals.