Do you think mediation and/or arbitration clauses in your contracts are beneficial?
Answered by:
Mediation yes. I personally do not like arbitration because it is final and binding and I do not think arbitrators always get things right. I think it is in the client's best interest to preserve the client's right to appeal a bad decision.
1 Reply
Justin Wood
from PhloxADR
Steven, I completely agree clients always need the best options in their contracts. I do like non-binding arbitration or build in appeals for certain reasons are always an option to offer.